**EDIT: I online chatted with Brother tech support. Their suggestion was to watch the video about how to set up my printer for dual sizes, and how to install proper drivers. Well, all of that was done PRIOR to hollering for help, so that did no good. I uninstalled and re-installed the printer and got updated driver (see below). You guys, it literally worked while I was online with tech - it printed 1 letter and 1 legal in succession, perfectly. I disconnected from support and went to print this loan package and the frigging thing started cutting off / sliding down the text on the legal stuff.
Here's a rundown of the factors in the situation:
Running Mac OS Catalina 10.15.4
Using Adobe Reader, current updated version
Printer connected via USB, no wifi setup yet.
Printer Drivers: Using the BR Script version, not CUPS, which was tech support's only useful hint that I hadn't tried yet.
I downloaded Brother's printer app from Apple Store, and it literally gives you one choice for what files to print. PHOTO. I can't open PDFs with it.
That's literally EVERYTHING the internet says to do, and still no go. I'm about ready to just quit working altogether. That's how aggravated I am. WHY CAN'T ANYTHING JUST FRIGGING WORK THE WAY IT IS SUPPOSED TO?!?!?!?!
I replaced my Brother MVC 2710DW recently, ONLY because I wanted dual tray capability. Bought the HL-L5200DW as I saw it recommended here a number of times as a reliable workhorse.
IT CUTS OFF THE TOP OF EVERY $%&-ING LEGAL SIZE PAGE. Every page. Every time. My husband and I have both crawled the internet looking for reasons / fixes. Nothing. I even sent it back to Staples and had them send me a new one, thinking it was a glitchy one-off. Nope. I just hooked up my brand new one and it's doing the SAME %#ing thing.
I am using it with a connected USB, as I want to save the butt-pain of wifi setup until I get this problem under control. So it's not glitchy wifi. I'm on a Mac, but I don't really think that affects the printer's behavior in this matter. Does it?
I've got Letter size in tray 1, and Legal in Tray 2. I have gone through all the setup protocols and selected the paper size for individual trays. I have swapped it and reversed things, thinking it was just Tray 2 misbehaving, and nope. That's not it.
HELP!! Can anyone offer guidance / experiences on this problem?