I work with Coast 2 Coast occasionally, both directly and via Snapdocs - just finished one a couple of days ago. I could wish there was a little less in the way of repetition regarding instructions - paging through it all gets tiresome - but I understand that they prepare their assignments to the "lowest common denominator", an inexperienced NSA with very little understanding of lender requirements or customer service. Their fees are often low - again, aimed at that inexperienced NSA who doesn't know any better (a little predatory there, when one thinks about it). When their fees are within my acceptable range, I am happy to work with C2C. They pay within 5 to 6 weeks, and I have never had any difficulty with payment.