I have been dealing with C2C @ a rate if 90-100…If I get a deal for 75, I pass
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Yes you can feel strongly about your social service agenda however with fees like that I will NEED a Modification Myself on my house because I will not make enough money to pay my own mortgage. While the public is screaming for minimum wage to go up our wage is going down…We cannot work for free and yes $30 for a signing appointment that we put our time, and expense…paper, ink, mileage, wear and tear on our cars, licensing and classes that seam to be increasing and never ending is basically working for free and in some cases putting us in the negative and will put all of us in a homeless shelter so all of us need to say NO to you Lisa on a $30 offer unless it’s 1 page and our next door neighbor that we can walk to. Do I sound too compassionate about the topic I apologize but too many years of this going on is just too much I do loan mods for other companies and I get between $65-$85. If enough of us say NO to you, you will have no choice but to have to say No to them and learn to negotiate better terms with the banks who have already ripped off the homeowners enough and get them to pay you more so you can pay us more. SIMPLE. People you are not helping the homeowners by taking low ball fees you are helping the BANKS who have already ripped off everyone! Your fee does not make or break a modification deal, what’s with the guilt trip to the Notary?
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Jean,
First I don’t argue on any blogs or social media.
I will say this, a Modification is only given to those who have never missed a house payment, so these signers are paying their mortgage just like you.
If you don’t want to take these signings, or want more money, you can say that also.
Or just ask to not receive notifications from C2C,
that is an option as well.
I dont want to argue, and you have valid points, I have done this for over 18 years, and I see the trends and the trends are not paying more for files to signing agents nor signing companies.
But I wish you the very best Jean.
Lisa
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well, its not Coast2Coast responsibility to inform the borrowers, its Wells Fargo home preservation specialist,
although we do make an initial call
the signers are sometimes hard to get hold of.
This is not a perfect product, lots of human issues
Yes Lisa that would be my comment to the gal who said she was not paid, I have never found as of yet any company including yours on Snapdocs that didn’t pay. It seems to be pretty automatic on that platform.
Although I don’t appreciate my my activity being posted here publicly that seems to be way out of bounds, it does show others that you can get paid well if you refuse to take low ball fees. So yes, I get lots of Snap docs text every day but I do pass on those that don’t fit my needs. I do my best to do my job well, I want my customers and yours to be happy at all times, I do every thing I can to make sure the job is done and done right the first time. It has been a while since I’ve had an offer from you guys that wasn’t scooped up by someone willing to take the lower offer though. I will always be willing though when the right time comes. I like drama free and honesty. There are a lot of positives with Snapdocs too. The ease of being able to download and upload documents securely to the site is great. Messaging quickly for updates on the order.
As a fraud auditor for several years during the crash years here in Oregon a modification process was set up for homeowners who got behind on their mortgage. I’ve had clients that hadn’t paid for over 8 years but because of the severity of the banks fraud attempts in foreclosure processes they couldn’t get a foreclosure on them so just after 3 successful trial mortgage payments on their home they qualified for a modification on their home. I sign Wells Fargo and BofA modifications regularly and typically the people are only 2-3 payments behind. In OR we passed a statute that it is required to attempt mediation and a modification whenever possible before foreclosure so they are becoming fairly common nowadays.
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The items showing are only C2C files, with no private information.
I did not post your snapdocs feedback, Just that we pay more money for products that allow such fees.
The mods C2C handle are those current, not those who are late. I am certain there are all kinds of mods those are not the ones we handle. Not that it matters either way, the point was that you pay your mortgage and many of do, including those we handle
Thank you for the interaction
and I know you did a very good job as a signing agent for us on those files, and I appreciate your partnership on those and wish you well.
happy month end.
Lisa
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I to think $30.00 is too low! My biggest issue and probably a deal breaker is chasing payment. I did two signing early December 2018 a few days apart and didn’t get paid until 45 days later. Lots of emails, lots of excuses, then when I was told I would have payment by weeks end they paid for one, the other payment arrived a week later. Left a bad taste so I am not so eager to accept orders anymore.
I have done many signings with them over many years. nothing but good action from them on my part. I know FASS offers 30$ for Wells Fargo modifications too. so its not really out of the world.
If you dont want it, dont take it.
I would reccommend working with them. Never a problem with anything and they always pay without me ever having to track anything down.
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Experienced same scenario…I checked them off with Snap Docs… My reply, "Ludicrous, Asinnine
Offers, This is serious business, don’t waste my time.
I have to say after reading everyone’s input I am still against the low fee, again it’s the bank’s dictating the prices, trust me they are making more than $30 on the modification, let’s try $300-$700, even sometimes in the thousands, I know I worked for some of those banks and then the FDIC. Now our big problem, especially here in California they are trying to pass a bill to do electronic notarization. It is being brought to the table by a firm located out of Texas and Virginia were they have notaries on call 24/7 and can do it right over the cell phone. All you other states beware there’s a tiger lurking in your backyard.
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Coast2Coast allowed me to learn the process of being a signing agent. Yes, sometimes the fees could be low, but as a starter I took what I could to learn the documents, and get some experience. After, I promoted myself directly to escrow companies and get the full fee without a middle man. I work with highly reputable escrow companies directly. I turn down PLENTY of jobs from SnapDocs with crazy low fees. I don’t complain, I just dont accept them. If and when they call me directly, I give my fee then THEY can take it or leave it. Yes, I wished more notaries could stand up and say no so that they’re forced to pay us more but there’s always a notary that will take it. And that’s pretty much with every industry. There’s always someone that will do the work for less. I have nothing bad to say about Coast2Coast. We’ve had our differences. Ultimately, they completely ignored me, stop sending me signings, did not reply to my emails or phone calls, and never gave me an explanation as to what I did ‘wrong’ Coast2Coast has to make their money as well. I used to own a business for 6 years and I know the back end of owning a business with overhead. Simply, just don’t take the job. Go out and promote yourself. I could only thank C2C for giving me the tools to learn the ropes. But now that I know the ropes, I went out and found my own clients. Until everyone is in uniform of the same cause, there will always be low fees in any industry. It stops with everyone being in the same page. But we are not. So, let those notaries take the low fees, while the more seasoned notaries go out for the bigger fees. I dont know how C2C operates but im going to guess they work with a lot of notaries that are brand new (like i once was) and commit plenty of errors. I’m sure they do, and Lisa has to correct those errors which that in itself is a lot of work and potentially losing her own clients.
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Lisa: What? You “…personally have never been called rude,…” Surely, your memory is not that short. G’me a break.
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Phillip,
While it was a lack of humility for me to say such a thing, and it would of been better to state that I do my best to be fair and understanding.
I do remember you Phillip from July 2016, and the fact that you refused to have the RTC executed correctly. This delayed the loan funding. I received lots of pressure from Chicago Title, Arizona
As a SnapDocs client, I am able to view other companies comments on your work,
It might be better to not comment at all.
I practice a few business rules,
NO Drama, No Politics, No Kardashian’s.
so I leave this conversation
Lisa
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Hugo
You completed 70 signings with C2C, and you did a good job. I do remember on error that was a bit stressful. But I am very happy for you! Good job on marketing yourself. I think that is great truly.
C2C is actually doing very well with low error rates, but we also are creating videos for training.
We do want partners and when someone does go beyond working for a signing company, we congratulate them. I did the same thing, that is why I have a signing company.
What is important to note is that today, as an example, I was billing a client $30.00 for a no show for a borrower and I had to send 6 emails back and forth to get approval. Lenders and Title are bound by tight budgets as well.
Are you out of your mind Lisa? How absolutely unprofessional you should not be posting my personal book of business on a public forum ever.
To be honest and just say it in the nicest way possible I am not sure why you are even on here? It’s my understanding this forum is supposed to be for Signing Agents To have open discussions with each other Not with you as our customer our client on here badgering and responding to our discussions to no end and now posting our personal book of business?
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I may sound like I’m repeating myself but that’s because I am. Again Lisa why are you on here? You appear to be harassing Notary_Signing_Agents who are merely trying to communicate with each other on OUR forum. Do we all need to stop being members of NOTARY Café? I am a paid member I and do not appreciate your existence on here badgering me and or any of the other notaries. I thought this was a space for Notaries to share ideas, It is beyond unprofessional.
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24 seven over a cell phone sounds like a fraud nightmare! I think people are stealing other people’s property and Title on their property now? They are opening the floodgates if they start doing Signings like that.
Jean, as a notary signing agent myself, and have been for 20 years I can say that I have read many of the blogs, and when someone is making statements its good to have more than 1 side. I have seen signing agents misinformed more than once. I am certain you have as well.
Snapdocs charges C2C 25k a month sometimes more somethings less. So the information on our site belongs to us. So if I post the signings you have completed for us and the compensation from C2C, as a rebuttable to a comment you made about us. Not only do I get to do this, I should do this. NO consumer information was disclosed, nor was any non public information disclosed.
I am not harassing anyone, nor am i badgering anyone.
Notary Cafe is a place where industry people get to come for ideas and complaints and general banter that is fine. But if I read an untruth I should be able to at the very least state what is accurate from C2C point. Because of this we have made many new signing agent partners. We have been able to assist many to become Fidelity Approved. We certainly are not the largest signing company not the smallest.
We are not perfect either, we also make mistakes, but I am here ready to answer any questions or set things right.
its Sunday, lets put this day on pause and enjoy it before the new month starts.
Lisa
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I like having Lisa here on the forum. She is a licensed Notary. As a business owner as well, her input is valuable in helping to understand the industry as a whole.
Personally, understanding a client’s point of view is always useful.
C2C’s rates are not the highest. However, I’m fairly certain they are not the highest at the client end, either. Which ensures that C2C maintains a steady flow of work. C2C always clearly states the rate and provides a good description of the work involved.
If you don’t want the fee, negotiate. If you can’t come to an agreement, pass on the job. That is our right as independent contractors.
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