Sorry to say, I find that to be their norm. It took forever to get on their list, receive an I-Pad and get an assignment. No communication between departments, I believe to be the blame. No one knows what the other has done. Then when I did receive an invite, it was in remote locals that had horrible internet reception. And believe me, you will be the blame for them not receiving the docs regardless. I have only worked for them a handful of times. Other local title companies complain.
Still have their I-Pad, have only heard from them a couple times of late and in a far away local that does not pay to drive out to. Just on the tip of the max travel allowed before you can ask for more.. I have asked why so few and I am told they don't have much because they are just getting started in this area. It was a lot of work and wait for nothing as far as I am concerned. If I receive an assignment ok, if not that is ok too.