Hey all
Had a weird experience I need help with. Did a loan signing yesterday. Scanbacks all accepted as perfect. When they received the package, they email me and say an acknowledgement is missing and they attached one for me to fill out and send back. I looked through the file I printed and this ack was not in there. They neglected to include it. I told them I can’t fill out a blank ACK , stamp my seal and send it to them as it goes against everything I was taught. I said I needed to have a signature in my journal for each notarization I do and they did agree to pay me extra to go back and get their journal signature if I felt I needed that.
The bothersome thing is the person said they have done thousands of signings and when you do a loan signing, you don’t line item each notarization within the signing. Can anyone weigh in on this situation?
When I do a signing, I line item each notarization and they sign my journal for each. Also, was I wrong in saying I need their signature for the additional ack?
Thanks!