Elizabeth, I’d like to make one correction. There was only one title company that went bankrupt and did not pay Prestige, but it was a large amount. Instead of not paying over $40,000 in notary invoices (which would have been in line with the terms of service due to non payment by the title company), Prestige paid out all of those notaries. That is why Prestige went late on other payments because Prestige wanted to honor all payments. Paying all of the notaries regardless of title’s payments is a business decision Prestige was passionate about. During this time it was found that Wells Fargo was cashing the same checks multiple times. If a notary prints a check more than once then it can be cashed each time and the bank will honor it due to the federal regulations. Deluxe has no way of stopping payment on checks, they are just the “paper” and don’t regulate the check cashing at all. Prestige made good on all payments and has since been paying monthly to all notaries, regardless of title’s slow payments. I’m glad we were able to restore your faith in our company and have since continued working with another.
Michele, Deluxe does not regulate the checks being cashed, they are only the paper. If a notary prints a check multiple times then it can definitely be cashed multiple times. We run our business transparently and never offer excuses, only facts.
I wouldn’t risk working for them, there are just too many other companies out there to risk not getting paid. The e mails were all very different in their explanation. No Thank you.
Thanks for your input. I just got offered a job at Prestige and turned it down and I told them why. I hope they realize that notaries have power when they get screwed by companies. We work very hard and diligent and these companies have some nerve not paying us on time!!! Karen
Notary Pool are known criminals. You will not get paid by them. 
I am running into a very slow paying process. I just received payment for one in Oct.
I did an out of state purchase closing in December, 2018 through Prestige and was paid about 3 months later. I liked working through them and I wish I could get more since the types of signings I’ve seen them offer are very clean and quick.
I just emailed Jennifer, CEO, asking what is going on with Prestige because they used to pay within 30 days. I have also forwarded my invoice to Escrow and Lender. Next step for collections will be filing a prelien notice with all entities involved in signing process and then a lien. WA State has a lien process with documents setup for small contractors on their L&I website. For smaller amounts of liens, this works ok. Prestige has been the only slow pay client I have had. Fortunate that all my other peoples pay good. Prestige should know that if they continue to be slow pay, Notaries will just not work for them. Like this forum to share our experiences.
I’m curious, Alice - what do you lien? You can’t lien the borrowers’ property as they’ve already paid the fee…so what do you lien?
Lien can be placed for services rendered. Others such as Cleaning Maintenance, Port-a-potty companies, etc. also prelien and lien for payment as necessary (especially in CA). Their fees are similar to Notary fees. Completing forms and sending via certified receipt USPS mail can be hassle but if you have multiple signings this can add up. Currently, Title and Lender Closing is reviewing my invoice and deciding next step. I suggested if they continue to work with Prestige, to obtain Lien Waiver prior to payment. This process can be used for any service rendered to any entity. Important ~ when invoicing include all entities involved so lien process will follow form.
Just received email from Jennifer, CEO Prestige, stating my invoice was processed last Friday 10/9/20 and they pay within 30 days of invoice. Date of Service 8/20/20 same day as invoice. Proof is in the pudding. Awaiting payment and clearance by bank.
I am currently having an issue with them. I did a signing for them back on July the 30th. Then again on the 31st because title forgot a document on the original package. I have been calling, texting, documenting the portal, emailing accounting. I finally received payment for the 30th Signing. However, I have not received for the 31st. I received a message that said they paid it on the 12th Of October gave me a check number that belong to another signing I did. I have done 3 signings for presitage notary 3rd signing looks like it’s going in the same direction as the other 2. And what’s so crazy is that I do signings for Notary Dash and I get paid on time. And its own by the same person🤷. What did you do to get paid? It’s not about the money it’s the principle. It’s true what they say you live and you learn.
After much researching finally was able to resolve my non-payment issue by contacting CEO for Prestige jennifer@prestige.com. Information found on Prestige website. I asked her what happened to Prestige - used to be good to work for and paid in a timely manner. She told me they pay within 30 days which you and I both is not true. Be specific when contacting her such as date of service, dates contacting accounting, and specifically no response. I explained to Jennifer when reaching dead wall with no response for weeks, for me next step is collections. Received echeck on 10/16/20. Jennifer is pretty ticked off at me but she needs to stand in her own truth and know what is happening. There is a disconnect between her and accounting.
Good for you Alice - glad you got paid.
I received a call from this company concerning a purchase that was completed on the 9th of this month. The rep asked me if I had done purchases before and I stated several, she then proceeds to say that well the purchase order you did only had 22 pages and proceeded to say that I should have caught that it should have been more pages. (she has an additional 78 that needs to be signed. I asked if there were extra pages uploaded when this signing took place. She said no, I said excuse me, but I took the docs that were uploaded to the platform the same docs that you all sent an email stating that they were all uploaded and ready to go. I stated that it sounded to me that someone in your office made a mistake. She mentions that we All made a mistake, excuse me how are you trying to include me in a mistake where your office messed up. She then starts trying to talk over me and mentioned that she could place another $30 on the signing as I needed to go back. I told her that it was not my fault and I could not return to the signers home 40 min away for just $30, she then attempts to say well $50; I informed her that gas prices are high and if there needs to be another signing then they would need to pay me another fee to return. She then states that well we are not going to pay you, I told her then I would file papers to make sure that they did. The rep then attempts to threaten me about not getting more signings from them. This company tried to blame their mistake on me and wanted me to eat that, however I was not. Has anyone else had issues with this company? What are your thoughts on this.
I have done an assignment over 60 days ago and tried calling there phone number and message box is full. I also emailed them and received a reply from JENNIFER GARLAND (fka Glover) President & CEO, Prestige Notaries / Notary Dash, but still no payment. They do not reply to any of my emails anymore.
I will never work for them again. Will stay away!!!
any updates? I can’t even get them to respond to me.
(CA) After a lot of “where the heck is my fee payment?” correspondence, Prestige finally paid me last week (May 10, 2022) for a job I did on October 3, 2021! No note or comment of any kind; just an ACH credit to my bank account. The next day, they sent me an order which I promptly turned down by saying it took them 6 months to pay me last time, the fee on this one wasn’t enough, and, to call me if they wanted to discuss.
------------------------------------- nuthin’. What a surprise!
Jennifer Garland. PTHUH! (say it out loud)
Does that answer your question?
You are such a nice notary to let them get away without charging interest!
Yeah, well, I’m not that nice.