AWFUL!!! When I arrived at the appointment, the Signer asked, "So, what are we doing?" When I told him we were "signing these documents..." and pull out the stack, he spun out and said, "He never told me anything about all this!," and "What is all this?!".... He got very nervous and refused to proceed. So, I left his home because he was so upset, and phoned the L.O. from the car to let him know. I never heard back from anyone, and then this company posted disparaging lies about me on the Snapdocs back-end portal that notaries don't see. Now, they all see it and I can't get it removed. I'll be pursuing legal help.