I am new at this and so sorry to say I started off taking some of these low ball offers not knowing any better and was so desperate to get my first loan signing assignments. Now that I have been educating myself with websites like this, plus experience with some loans (12 max), I quickly learned to stop taking these offers. The problem I have is that when these assignments are sent to me there is zero information as to how many pages, how many notarial acts and signatures, and instructions. I have asked before accepting the job but was told they could not provide me with this information until after I have accepted the assignment. My loan assignments have ranged from 30 pages up to 185 and with such a huge range my costs exceed what I end up making. To print out two full sets of 185 pages each is a lot of paper, especially if they request legal size. Assignments also have a wide range of notarial acts and again it has ranged from 6 entries in my journal up to 23 (which has been the norm lately). I also have to use my own certificates because they do not have the correct wording required in California. My latest disappointment was an assignment I took at a very high price ($300), and I assume its due to the coronavirus risks. I turned down several other assignments with a decent price, printed out two sets of the loan documents and the borrower then called me wanting to change the Deed to include his wife. The job was cancelled after contacting the signing agency, the title company and then back to the borrower via instructions I received. The job was cancelled and I received nothing for all the work I spent and expense of my ink and paper. I asked for at least a cancellation fee and they refused, I asked for reimbursement for my expenses and again it was refused. I am still very new at this and just wondering if this is the normal thing to expect. Also keep in mind that I completed about 7 assignments with this company with no complaints and so disappointed with how they handled this assignment. Another complaint I have is many times they send the documents just an hour or two before the scheduled appointment. This has left me with no time to print out and review all the documents, read the instructions, prepare my journal, and drive at times 35-45 minutes one way. I am also surprised at how many errors there are in these documents i.e. incorrect dates, signature lines, missing Riders to the Deeds, etc. They make sure to include all the deductions in my fee if I don’t do this and that, but what about all of their mistakes I have to address to them and wait for new documents to print out? I also thing this is unfair. A $25 deduction if the staking order is not correct, but conflicts with the instructions from the lender or signing agent, etc. Advice from the experts would be greatly appreciated, I am new and confused on how this has been working out for me. Thank you for reading.
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