# For RON - 2+ signers, can they use same computer?

**URL:** <https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896>\
**Category:** A Place to Talk Technology\
**Created:** [November 18, 2024, 5:37pm UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896 "2024-11-18T17:37:36Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![stacey3](https://avatars.discourse-cdn.com/v4/letter/s/cdc98d/32.png) [@stacey3](https://forum.notarycafe.com/u/stacey3)\
**Post date:** [November 18, 2024, 5:37pm UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/1 "2024-11-18T17:37:36Z")

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Hello, I’m a new CO RON and was wondering if you have 2 or more signers, do you recommend them to be in 2 different rooms (on 2 different devices) so as to minimize loud feedback? Do headphones work to help minimize the noise? And finally, I’ve been told that both signers shouldn’t use the same device, but it seems like it would be less complicated (tech-wise) if they were on the same computer. Thanks so much!

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**Author:** ![ashton](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/ashton/32/35076_2.png) [@ashton](https://forum.notarycafe.com/u/ashton)\
**Post date:** [November 18, 2024, 5:52pm UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/2 "2024-11-18T17:52:40Z")

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My state, Vermont, does not yet allow our notaries to do RON, so I don’t have the experience to say if two RON signers can use the same computer. I’d guess that what works on one platform might not work on another platform.

Headphones are great! They are the best way to avoid feedback. I take them for granted because of my amateur radio experience, with four radios running at the same time in a room.  
(The guy in the picture isn’t me.)

 ![Field Day 2011 001](https://canada1.discourse-cdn.com/flex034/uploads/notarycafe/original/3X/e/e/ee957374c3407eb5671670339efcc7d274b92f1f.jpeg)

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**Author:** ![stacey3](https://avatars.discourse-cdn.com/v4/letter/s/cdc98d/32.png) [@stacey3](https://forum.notarycafe.com/u/stacey3)\
**Post date:** [November 18, 2024, 5:55pm UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/3 "2024-11-18T17:55:20Z")

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Thanks so much! I appreciate your feedback.

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**Author:** ![judikidd](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/judikidd/32/33496_2.png) [@judikidd](https://forum.notarycafe.com/u/judikidd)\
**Post date:** [February 11, 2025, 12:39am UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/4 "2025-02-11T00:39:01Z")

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Joining late, sorry.

I do a lot of RON. If signers are visible at all times, I will allow two signers to use the same computer. However, I clearly explain before starting the signing that the party not signing must lean back so that the video clearly shows they are not engaged. Just as all parties involved in the signing must remain on video throughout the entire process, so must their participation in each document. It’s very easy for someone to simply click when they see a signing block appear, so you have to watch closely to make certain that does not happen.

Remember at all times with RON, the video must clearly prove the identity of each person signing each document.

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**Author:** ![Carmen\_Lane](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/carmen_lane/32/33378_2.png) [@Carmen\_Lane](https://forum.notarycafe.com/u/Carmen_Lane)\
**Post date:** [February 11, 2025, 11:11pm UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/5 "2025-02-11T23:11:41Z")

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Hi Judi, if both signers are using the same computer, how does that work for Knowledge Base Authentication (KBA) questions?

Does Signer #1 go through the electronic document and sign everything electronically, and then Signer #2? Or are they both signing digitally at the same time?

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**Author:** ![cfletcher](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/cfletcher/32/33399_2.png) [@cfletcher](https://forum.notarycafe.com/u/cfletcher)\
**Post date:** [February 11, 2025, 11:54pm UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/6 "2025-02-11T23:54:16Z")

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Two signers can use the same computer, but each must pass KBA and credential analysis individually. Remind signers to stay visible on screen throughout the session.

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**Author:** ![cfletcher](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/cfletcher/32/33399_2.png) [@cfletcher](https://forum.notarycafe.com/u/cfletcher)\
**Post date:** [March 15, 2025, 12:31pm UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/7 "2025-03-15T12:31:05Z")

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Hello Carmen, each signer is required to complete their own KBA individually. They will navigate through the process separately within the platform.

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**Author:** ![Carmen\_Lane](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/carmen_lane/32/33378_2.png) [@Carmen\_Lane](https://forum.notarycafe.com/u/Carmen_Lane)\
**Post date:** [March 16, 2025, 7:09pm UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/8 "2025-03-16T19:09:16Z")

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So then Signer 1 goes through the KBA and digitally signs their loan documents with the RON Notary platform, then Signer 2 goes through the KBA and digitally signs their loan documents with the RON Notary platform. Not signing simultaneously. Do you ever have an issue with 2 signers using same computer accidentally closing the RON platform and prematurely ending the RON video as they try to switch from one signer to the other signer?

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**Author:** ![cfletcher](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/cfletcher/32/33399_2.png) [@cfletcher](https://forum.notarycafe.com/u/cfletcher)\
**Post date:** [March 16, 2025, 8:58pm UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/9 "2025-03-16T20:58:48Z")

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I use nexsys clear sign platform for title companies, it allows both signers to be on the system at the same time. If I recall, SignX’s platform operated in that manner as you described and I did have problems. That was one of the reasons that I switched to BlueNotary for my independent RON work.

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**Author:** ![rparker](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/rparker/32/33490_2.png) [@rparker](https://forum.notarycafe.com/u/rparker)\
**Post date:** [March 25, 2025, 7:07am UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/10 "2025-03-25T07:07:41Z")

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I have used Notarize, and OneNotary. Notarize allows you to set up the session for the signers to sign from one device or separate devices. If they are using the same device, I instruct them to be sure they are the person signing on their own signature. They are unable to sign until I switch it on my end. It works the same if they are using separate devices. I can tell if it’s the wrong person signing. When that happens, I have them delete the signature and then have the correct signer add their signature. If they are using separate devices, it means they are in separate locations.

OneNotary is set up so that each signer needs to use their own device so if they are in the same location, I have them go to separate rooms to minimize any feedback. OneNotary allows them to sign at the same time then.

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**Author:** ![greg2](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/greg2/32/34613_2.png) [@greg2](https://forum.notarycafe.com/u/greg2)\
**Post date:** [April 14, 2025, 3:16am UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/11 "2025-04-14T03:16:11Z")

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I run the online platform Notary Geek but have used many platforms a lot and the bulk of the ones I used to include my own do support multiple signers from the same device, not an issue at all.

Thanks,  
Greg Lirette

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**Author:** ![NC\_Mike](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/nc_mike/32/54_2.png) [@NC\_Mike](https://forum.notarycafe.com/u/NC_Mike)\
**Post date:** [July 13, 2025, 3:16am UTC](https://forum.notarycafe.com/t/for-ron-2-signers-can-they-use-same-computer/48896/12 "2025-07-13T03:16:12Z")

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