# HELP! TX Online Notary

**URL:** <https://forum.notarycafe.com/t/help-tx-online-notary/10562>\
**Category:** Looking For Advice\
**Created:** [April 17, 2020, 8:57pm UTC](https://forum.notarycafe.com/t/help-tx-online-notary/10562 "2020-04-17T20:57:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![cliffordgriffin79](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/cliffordgriffin79/32/6038_2.png) [@cliffordgriffin79](https://forum.notarycafe.com/u/cliffordgriffin79)\
**Post date:** [April 17, 2020, 8:57pm UTC](https://forum.notarycafe.com/t/help-tx-online-notary/10562/1 "2020-04-17T20:57:35Z")

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So I’m trying to get my online notary commission through the TX Secretary of State Website. There’s a TX SOS Statement of Officer that needs to be completed with my x.509. I have the X.509 from the company I’ll be working with but for the life of me I can’t figure out how to attach my x.509 certificate to the Statement of Officer. I tried calling the notary division of the TX SOS but just like most other departments I can’t get through by phone and thus far they aren’t answering e-mails. Does anyone have recent experience with this? I could really use some guidance.

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**Author:** ![BohoBen](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/bohoben/32/4570_2.png) [@BohoBen](https://forum.notarycafe.com/u/BohoBen)\
**Post date:** [April 27, 2020, 1:16pm UTC](https://forum.notarycafe.com/t/help-tx-online-notary/10562/2 "2020-04-27T13:16:30Z")

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You should direct questions about the digital certificate to the provider of the certificate. They should have a support department or FAQ that can answer any questions you have.

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**Author:** ![pinknotaries](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/pinknotaries/32/7131_2.png) [@pinknotaries](https://forum.notarycafe.com/u/pinknotaries)\
**Post date:** [November 8, 2020, 7:10am UTC](https://forum.notarycafe.com/t/help-tx-online-notary/10562/3 "2020-11-08T07:10:33Z")

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I just saw this as I am new to this forum. I purchased my digital certificate from Indentrust [https://www.identrust.com/support/documents](https://www.identrust.com/support/documents). I used that on Notarize platform. I also started with Docuverify and I have one with them also.

I’d start with Indentrust and go from there.

Nancy