I am just wondering how you all’s experiences have been with XOME??
Honestly, they really don’t seem to have their act together. Orders can lack needed info; docs nearly always late. On the plus side, they pay $XXX and regularly. Oh, & I don’t do their App.
Thanks for your input. I appreciate it.
I have done signings for them. I negotiate my fee and have never had issues with payment. I use their app but because of the proposed fee, I decline and then they call me to negotiate a fee.
I used to work with XOME. I did also negotiate a higher fee because they won’t offer anything above $90.00. What I didn’t like about Xome is the lack of communication and the amount of time they give you to accept a signing on their app. You wake up and see a host of signings you were sent in the middle of the night. I also didn’t like the number of pages in their documents. It was nothing for me to get 175-200 pages for a closing and all they want to pay you is $90.00??? However, if they like you and you don’t make a lot of errors, they’ll keep you busy. I didn’t like when they docked my pay for a minor mistake I made that I corrected right away. Overall, ok company. Low pay for the amount of pages was my biggest pet peeve!
Very large packages, no fee negotiation other than declining for fee too low which I do consistently. If they are in a pinch they will call and negotiate but rare because there are so many that just accept the lower fees. They do pay quickly though.
Agree. I use to work for Xome, but after I got a few 200 page signings with reluctance to give me an additional fee, I got tired. One time, I got a call from them asking if I only shipped 23 pages back and where were the rest of the documents. I said, " Are you crazy?" Do you think I only shipped 23 pages, knowing that I’m usually shipping back a half of ream of paper for you people??!! Do you think I wouldn’t have noticed that? Don’t make me go get the tracking so I can show you the weight on that thing. Don’t play with me Xome!! I trust they found the documents because they never called me back.
It’s been such a long time ago when I last worked with them, but as previously mentioned the packages were never small. I will say this, I must have been one of the lucky ones because I never had a signing from them under $125.00
Their pricing most likely depends on the region and or state where the signing is needed.
They do pay fast. I get a couple of closings but I have to negotiate. I always have to say to low, a couple of times they have called me, but unfortunately there are ones who take the $90. Docs are high in number and I just can’t do less than $125 especially due to me being in a rural area and a signing can be 50 miles one way.