Waiting on a label to ship some documents title made spelling errors on. Uploaded the scanned corrections from the signer location so I’d make shipping today.
Get told twice to upload. I said, it’s there it’s labeled x y z. Another email I only see your invoice.
I say that’s strange because I see it uploaded it was before I sent the invoice.
Then she says I can’t access the platform.
Really? How’d you see the invoice then?
Sometimes I have to bite my lip hard. And that was even a company I just LOVE doing appointments for.
Not sure I’ll take any orders after this noon appointment. Time would probably be better spent in the gym.
Who are you telling!? The other day, I got a signing off of “SigningOrder” for the first time. There was confusion on who to reach out to (because the signer called me and decided he wanted to change the time and the venue, and I just couldn’t accommodate him). I accidentally reached out to the title company instead of the scheduler and the lady at the title company went OFF on me! “I don’t know why you’re telling me that, instead of the scheduler…” I clapped back! $85 was NOT worth the lack of respect she spewed. The scheduler was sweet, she called me and kindly asked me not to email that lady again. I told her, “I said what I had to do say and I’m done!” I hadn’t worked with either of them before and will NEVER work with them again. If it doesn’t come from Snapdocs, I’m not doing it, because that was confusing, but she did NOT have to talk to me the way she did. I couldn’t hold my tongue! I’m nice, I’m professional and I can admit when I made a mistake or mis-understood, but I’m an adult, not a child and definitely not HER child!!!
That’s being an adult? Good luck with that. You can’t just go off because things don’t go your way. Not in this business. Everyone has a day. You don’t get mad. And limiting yourself to snapdocs means you don’t need to work much.
Yes, it’s hard – but it’s not impossible. This profession will challenge you in a lot of ways and you will find yourself seething more often than you might have thought. Sometimes your emotions will be because you have taken enough for that day, other times it will be because the other person is out of pocket. In either situation your response will always be a reflection on you and not the other person. Sophisticated “clap back” is a skill you should try to develop for this job, the important part of which is to know when to use it. Otherwise, you may want to figure out of this is the profession for you. Trust me, I feel your pain.
This isn’t the first time with this lady. She got snappy with a scheduler on the platform before and that signing was canceled altogether (had nothing to do with me) so she must have multiple days! Of course there’s “having a day”, completely understandable and there’s just outright having a rude disposition more often than not!
No, I don’t need to work much, but I enjoy it when I do. I respect people and respect begets respect. That’s how I feel about that.
Oh, nothing but “sophisticated clap back”. I didn’t match her energy, but I did let it be known. I call it “nicesty” There’s no way I would be outright rude to anybody like that. I’ve been doing this for many years and I’ve never had anyone be that nasty. People aren’t always friendly and that’s ok, but this was really a first with an attitude of that magnitude.
There’s no way I would be outright rude to anybody like that. I’ve been doing this for many years and I’ve never had anyone be that nasty. People aren’t always friendly and that’s ok, but this was really a first with an attitude of that magnitude.