# My account is showing 84% complete and I don't know why

**URL:** <https://forum.notarycafe.com/t/my-account-is-showing-84-complete-and-i-dont-know-why/55351>\
**Category:** Beginner's Questions\
**Created:** [February 16, 2026, 10:09pm UTC](https://forum.notarycafe.com/t/my-account-is-showing-84-complete-and-i-dont-know-why/55351 "2026-02-16T22:09:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Hyacoenterprise](https://avatars.discourse-cdn.com/v4/letter/h/5daacb/32.png) [@Hyacoenterprise](https://forum.notarycafe.com/u/Hyacoenterprise)\
**Post date:** [February 16, 2026, 10:09pm UTC](https://forum.notarycafe.com/t/my-account-is-showing-84-complete-and-i-dont-know-why/55351/1 "2026-02-16T22:09:32Z")

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I paid for the full year, but my account is showing 84% complete. I sent a message and left a message for customer service and waiting for a response. I checked all the onboarding and don’t see that I’ve missed anything. How long before I am fully onboarded?

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**Author:** ![Arichter](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/arichter/32/35077_2.png) [@Arichter](https://forum.notarycafe.com/u/Arichter)\
**Post date:** [February 16, 2026, 11:22pm UTC](https://forum.notarycafe.com/t/my-account-is-showing-84-complete-and-i-dont-know-why/55351/2 "2026-02-16T23:22:37Z")

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You sure you completed a profile?

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**Author:** ![nancysyam999999](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.notarycafe.com/nancysyam999999/32/38301_2.png) [@nancysyam999999](https://forum.notarycafe.com/u/nancysyam999999)\
**Post date:** [February 18, 2026, 3:29pm UTC](https://forum.notarycafe.com/t/my-account-is-showing-84-complete-and-i-dont-know-why/55351/3 "2026-02-18T15:29:29Z")

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Sometimes it just lags on their end, especially after payment clears. If everything looks done on your side, it’s probably a backend thing - annoying, but it usually fixes itself.

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**Author:** ![NSHostAmanda](https://avatars.discourse-cdn.com/v4/letter/n/35a633/32.png) [@NSHostAmanda](https://forum.notarycafe.com/u/NSHostAmanda)\
**Post date:** [February 19, 2026, 5:31pm UTC](https://forum.notarycafe.com/t/my-account-is-showing-84-complete-and-i-dont-know-why/55351/4 "2026-02-19T17:31:20Z")

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Hi, I’m Amanda, one of the support moderators on Notary Cafe, feel free to send us an email at [support@notarycafe.com](mailto:support@notarycafe.com) if you have any questions about your profile completion percentage so we can take a look for you and give you some ideas on what you can do. Also, please be aware that the completion percentage does not effect your listing position or visibility in our network and it sometimes can take up to 24 hours to reflect changes.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex034/uploads/notarycafe/original/2X/5/536ced5cfa77a57223f140e81670eb5e2685a07d.jpeg) [@system](https://forum.notarycafe.com/u/system)\
**Post date:** [May 20, 2026, 5:31pm UTC](https://forum.notarycafe.com/t/my-account-is-showing-84-complete-and-i-dont-know-why/55351/5 "2026-05-20T17:31:39Z")

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Closed on May 20, 2026, 5:31pm UTC

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