I ask currently facing the same issues with C2C, I went to a loan mod appt for mere $30. It was a split signing, I had printed and had my copies signed and notarized, waited 7 days before the could find a notary in a different state for the 2nd part of the signing. Once they found a notary, I shipped the docs to her. One week later I was contacted by a C2C rep stating that the last page was not signed by my signer. I did get defensive because there was only 3 total signatures required and 1 notorized signature needed. The last page did not need to be notorized. I explained it was in there when I sent to 2nd notary, which didn't get me anywhere. So, I printed the last page of the documents they had uploaded to me. Drive back to the signers house, apologized if I had made a mistake I was sorry, but this time I would scan the document in before sending. So a few days later I was contacted by C2C again. They said I had made a copy of a copy, it had a black line at the top of the page. And I would have to go do this again. I was so frustrated. I went there the very next day and had him sign again (3 trips). Again, I scanned it in and waited because at this point I had not received a shipping label. I tried to contact them on Friday, Saturday and Monday. When I received a text for a new signed available in same area I was assigned. Low and behold, it was the same signer... At the same time, I received an email stating that my original fee would be cut in half $15 because they had to print another FedEx label. I was furious. Then, on Tuesday, all c2c previous comments on the account were gone. It looked like I had been taking to myself. I messaged and messaged them... No response. Then get this, on Thursday I received a package from FedEx, I was not expecting a delivery. So, it was a busy day, I opened it on Friday. And it was the same documents, signed now by the 2nd notary first, sent to me, as if I was to make another trip..I called C2C again, talked to a very very rude man. Who said they would not have sent me any documents and that order had been closed. I tried to explain it was a different order number, and what was I supposed to do. He said "nothing". So you guessed it. They are still sitting on my desk, since end of September.... I was very reluctant to do business with them again. Then, supposedly they had fraudulent activity in their payroll account. And I'm still waiting payment for 2 signings done mid September. I have tried calling, no one ever answers in the accounting department, and if I get a hold of someone to help notary problems, then they just say to email office@c2c... Do that's where I'm at today.