Yes, this is the same company for which I did a notary for in Tuesday before Thanksgiving The company which needed the notary was Ovation Tax Services. They had very specific instruction, that stated if you missed any instructions you would receive reduction in payment. They required scan back immediately. It was 6pm at night, I went straight home and scanned the documents (12 pages, 3 notarized documents and copy of the signers identification) and uploaded to SnapDocs. The next morning, Wednesday November 26th at 9:26am, I received a message asking if I had obtained a copy of ID. I messaged back "page 3 of the scanned documents is the identification": the associate messaged back"thanks, found it" . I received a message at 6 pm asking for me to "drop off the documents" . I had already left town for the holidays, I came back home Friday night and on Saturday had the documents picked up from my location. On Monday, December 2nd at 1:09 pm I received a message" what day did I drop off the documents" I explained, as above, the associate stated "the client would not be happy but she would explain the situation". I received the last message on Tuesday December 3rd starting " the client refuses to pay the invoice". I messaged back telling her "i had wait for her instructions to drop docs after the 9am message, but didn't receive until after 6pm and I was on vacation". I reminded her that the instructions stated "a reduction in payment/fee" they still received the notorized documents (scans on time, and originals were late. And to that... No further response... Now, I have a feeling that this company may not be on the "up and up"... I tried looking at their website and social media (4 post from November 2019) and it just doesn't add up... So, I hope you do get paid. The only one that I ever had "issues with back account" was Coast 2 Coast, and I was notified immediately by the owner, and the very next day I was issued another check. Which just so happens to be with Bank of America
*In honor of Han Solo** "I have a bad feeling about this"