I took an assignment yesterday from Cloud Signings for tomorrow at 10am. I confirmed with the signer last night. Today the signer called me and said they already had it notarized and completed so they were canceling the appointment. I asked if they had contacted their lender and they said yes. I immediately contacted Cloud Signings and told them what the signer had told me. They said they would contact title and to keep the appointment for now. That was 3:30 this afternoon. It’s now almost midnight with no information. What do I do if I don’t hear anything back before the appointment time? Do I call the signer again to confirm again before I go?
NO, you call Cloud and have them put FULL FEE/NO MATTER WHAT HAPPENS in writing or NoGo. They aren’t the greatest payers to begin with. Do a search!
FYI Cloud Signing is 60-day terms, I did not realize this until 30 days after a signing with them. I am still waiting to get paid. However, Ever Cloud paid me in 8 days after a signing with them!
Ended up being a moot point as they removed me from the assignment for posting here. Moving on.
That could be considered “tortious interference” on their part - interfering with your business - you said nothing bad about them so no reason.
Personally, I think they just took you off cuz it was a no-go -
Sounds more like they booked 2 notaries. Signer said they’d already signed.
It’s more likely the TC messed up as Cloud knew nothing about it until the next day when they cancelled with you.
I’ve seen the mis assigned 2 notaries before. Just mske sure you save all of the emails. If there were conversations, be sure and send confirmation emails stating your conversation as you understood it. I would insist on getting fully paid. Signing service messed up. Be overlynpolite though -as in, " i understand these errors happen, but i was not informed (by the signor) until i had blocked out the time and printed the materials. " etc.
It’s happened often that I will print and the order gets canceled. I’ve never gotten a print fee unless I’ve made the trip. In this climate of so few signings, demanding a print fee might be a mistake. Hate feeling that way, but unfortunately it may be true.
Guess no one listens to warnings about some companies.
So they said BECAUSE U POSTED HERE you were removed
Nice to know signing companies monitor these threads
I would bill for full payment.
They fouled up at title it appears
Did they tell you that?? WOW.
Yes, ma’am. In all fairness, I had posted: “(yes, I know about the bad reviews)” and later removed that part after I got their message. I guess they were offended by it but I knew people would mention that so I just put that remark on there that I already knew about them.