Signing Agent platform - Technical Glitch

@shaynabennett Everyone should be very CAUTIOUS about this platform.

Withing your separate, newly-create thread, you were querying for assistance with tips . . . This post should provide you with insights & be helpful for your endeavors. :partying_face:

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Have you searched for your Professional Profile? You may be SURPRISED at what you discover . . .

Many members who display a Professional Profile there notice that their Profile ONLY displays in ONE Zip Code (for their Shipping Address) not for the Zip Codes in County/Counties they serve.

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This technical GLITCH has been present for nearly TWO YEARS. It’s been reported MULTIPLE times & Technical Trouble Tickets have been created. The IT Department will state that the technical issue has been “Resolved” & is a “Permanent Fix,” but then 2 weeks later, the Professional Profiles again only display in ONE Zip Code . . .

At that time, the process of reporting, trouble ticket, resolution repeats and then ONCE AGAIN, it will revert to ONLY displaying the Professional Profiles in ONE Zip Code.

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As we all know the Title/Escrow Companies [T/ECs]& Loan Officers [LOs] SEARCH via Zip Code (not the County name). Thus, it appears to the T/ECs & LOs that there are LIMITED available Professional Signing Agents & their Preferred PSAs are no longer listed . . .

This is a HUGE financial HIT, especially during the current conditions within our business sector.

:swan:

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