The text message came at 5:39 pm, I checked my phone at 5:40pm. It only took 60 seconds to miss an signing order. That’s the nature of our business, we have to be clued to our phones, otherwise you not going to be able get any assignments. It would be great if companies would go back to calling us by phone… Ah, those good old days…
It was probably taken before your text even got to you.
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Companies most likely have the ability to stagger how their notifications are delivered. For instance FASS has the ability to send out notifications 15 seconds earlier to their “white glove” designate signing agents. At least that’s how an FASS representative explained the benefits of that status. I think SnapDoc and Signing Orders does it as well.