Here is an open letter I sent to Servicelink. Feel free to comment.
To all concerned at Servicelink,
Please note that I WILL follow through on my current obligation BUT after this assignment I would prefer that you no longer contact me until you get rid of the totally impersonal Exos website/portal. The portal totally eliminates any chance of contact with schedulers. I’m sorry that you want nothing to do with us notaries except to give us orders but we often have questions or information that should be important to you… such as my current assignment is a split signing and it doesn’t appear that you or the title company are aware of it. I have sent you two emails (being the Exos portal has no place for notaries to comment) about this with no response back to me.
I have more work then I can handle so again, until you get rid of the “one way only” Exos portal, please remove me from your list of available notaries.
To all reading this on Notary Cafe: I LOVE the Snapdocs portal as messages are right up front making it easy to vsit with everyone concerned involving the signing. I wish all title companies would use the Snapdocs portal.