An unusually bad experience with a company - P T E in Providence Ri

Signing Service 411
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I have followed the suggestions of members on this forum and sent one final email to Premier Title and Escrow in Providence RI on Monday 11/9 requesting payment for a 4/17 signing and I have not received a reply… Because the owner of this title company, Janine Atamian, told me directly that she would contact the SOS about me threatening her staff I CC’d the SOS on the letter that I wrote Premier Title

Please note that there are enclosures with my letter, and one of the is the engagement contract which DOES NOT request scans.

There was also no offer of negotiations to reduce my fee for not sending scans which were not requested - but I would have agreed to a settlement.

My CERTIFIED letter to Premier Title and Escrow was received on 10/5//2020

PLEASE

This is what I wrote her:

Attorney Janine Atamian
Premier Title and Escrow
165 Silver Lake Ave.
Providence Rhode Island 02909-5440

CC: William M Gardner
Secretary of State, New Hampshire
107 N. Main Street, Room 204
Concord, NH 03301

Re: Purchase Closing for Laura Cassidy 4/17/2020

Attorney Atamian

A am a mobile notary registered with the State of New Hampshire as Advantage Notary with a business ID of 74087. On 4/17/2020 I performed a purchase closing for you with purchaser Laura Cassidy in Nashua NH for the mutually agreed upon fee of $125. Your firm refuses to pay me for this service. I called your firm several times and the calls went as follows:

7/6 Spoke with Raquel and she requested my W-9 which I sent.

8/13 Joanne said that Janine had instructed the office not to pay me because I did not submit scans as agreed. I informed Joanne that scans were not requested and she said “Janine can run her business any way she wants.” I asked to speak with you but you were not available.

8/27 I spoke with Renee, again stating that scans were not requested. I tried to explain to Renee how I knew that scans were not requested and she hung up on me.

9/9 I spoke with Beth who said that this is “Janine’s business and she can run it however she wants.” I attempted without success to explain how I know scans were not requested. I also attempted to explain to Beth that I do have a means of recourse, but was not successful. I again asked to speak with you but you were not available.

9/9 You called me @ 2:53 (you claim, on a recorded line) and told me to stop threatening your staff. You stated I was in violation of Grahm Leach Bliley and you were going to call the Secretary of State in NH and I would never work as a Notary again.

Secretary Gardner can easily see that this is my third commission as a Notary without incident. I will offer Secretary Gardner the current record book I am using which dates from 3/20/2020 to the present and contains over 500 signatures, all recorded without incident.

And this is how I know scans were not requested by your office. The signing took place at 2 PM in Nashua. A signing takes one hour and to do scans I would need to go home to Atkinson which takes 50 minutes. This puts me home at 4 PM which is not enough time to scan a 100+ page file and still make the 4:30 UPS cutoff time for the same day ship that your office did request.

Additionally my base fee for Nashua is $125 and scans are an additional $25. I would not have accepted this assignment for 2 PM because I could not have completed it in time and my fee would have been $25 more.

As I tried to explain to your staff, I do have a means of recourse for your refusal to pay. Websites are available for mobile notaries to document companies that refuse to pay as agreed. While I am certain you pay your regular notaries as agreed because you need them to operate, I am remote from you and other remote notaries need to made aware of the difficulties that you present in paying.

If I do not receive full payment for my service from you by the end of October I will forewarn other notaries by reporting this nonpayment on the appropriate websites.

Mobile notaries work on trust. Please allow us to keep it that way.

Estelle Halchak

Enclosures:

  1. Original order from Premier Title and Escrow
  2. Page from my Notary Record showing Laura Cassidy’s signature
  3. My business information as registered with the Secretary of State, NH
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Notoriously historic nonpayer - I am stunned she’s still in this business. Used to be run by Bob Atamian, who left them started another company (which the name escapes me);

She’s an attorney - I’d report her to the Rhode Island Bar Association along with reporting her and the company to the regulatory agency in Rhode Island that oversees title companies.

1 Like
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Premier Title and Escrow in Providence RI is now run by Janine Atamian. After my fourth failed request for payment (9/9/2020) .for a file done in April, Janine Atamian called me herself and told me to “stop threatening her staff”. She said she was " going to report me to the Secretary of State and I would never work as a Notary again " The file was perfect and dropped the same day as requested, but they claim they also asked for scans (they did not) and they refuse to pay my fee.

I am retired from banking and have been working as a mobile notary since 2016. I have never been treated so poorly by any company. I suspect they treat their regular Notaries well because they need them. But if you are a one time Notary please watch out.
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Unfortunately these things happen, the key and not to allow this to happen to you a second time by the same company. Your name with be trashed by her as much as her company name will be trashed.

Is it worth the headache? I know that it’s about what’s right, standing up for yourself and the principal of it all…But as that old Kenny Rodgers song says, “You got to know when to hold em, know when to fold em, know when to walk away and know when to tun”

I commend you for standing up for yourself, but this whole process is building up negative energy in your spirit.

Best of luck to you, hopefully this will be your last experience like this.