Sometimes things happen in the signing agent world that are so chaotic, you just have to laugh! I recently received a signing order from a company for a fee of $300. Within an hour, I started receiving a barrage of eleven emails, all related to the same assignment. It was mind-boggling; it seemed like every other email either canceled or reactivated the order. While a cancellation notification is usually no big deal, I grew concerned when I got a notification saying the order was back on. I did what anyone would do – I called the company to clarify. They confirmed the order was indeed back on schedule. After nine more notifications, including three more cancellations, and talking to two more representatives at 9:30 PM, I was completely exhausted. I finally told the representative that if the documents weren’t ready that night, to remove me from the assignment.
The next morning at 7:50 AM, I received an email saying the loan documents were finally available. The kicker? The signing location was an hour away! I called the company to explain that I thought the order had been canceled the previous night and that I couldn’t take the assignment due to my booked schedule.
However, as they say, “God doesn’t like ugly.” On that same previous day, another title company called me. The company had found me on Notary Rotary and asked if I was available for a split signing with no printing, paying $200. Since it was our first time working together, I explained my policy of requiring an upfront deposit and the balance due upon arrival. Ten minutes later, I received a Zelle notification for $50, and the balance was paid upon arrival. While I may have lost one assignment, I gained a valuable new relationship in the process!