Deluxe e-check problems Again

Hello I have been having more issues with Deluxe E-Checks and mobile deposit on my credit Union App… I figured out what to do… If there is too much White under the check RT and Account # your bank will reject it on mobile deposit. But if you cut the white down to about 1/2 a centimeter… yes use a ruler with centimeters…lol then try again and It should be accepted.

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Deluxe checks are a pain.

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@taradbroadway :tada::confetti_ball::blush: Thank You for sharing these insights regarding Acceptance of Deluxe e-checks.

:swan:

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Checks are often scanned in using a reader that accepts the checks in a vertical position, the routing & account #s are expected to be within a certain range. If the E check has too much white space on it, the reader misses the numbers.

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I just deposited my check to a business account at Chase. Honestly, it took less than a minute.

You have to print at '100%" under printer set up.
And the highest resolution. If you print “to fit” banks reject.

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