I have an appointment at 5pm and have already been told; they can’t guarantee documents will be prepared in time and it could push because of that.
Does that make it okay for me to book another order to fill that spot that could cancel according to the company that hired me?
I’m inclined to take another appointment for that block if it’s offered because telling me documents might not be ready (end of month blah blah) - feels like permission to me. What do you think? @Arichter you’ve been in the game a while - I’m interested in your feedback.
It’s your call. Lots of variables in play. Are 5PM signers flexible? If offered, I’d be inclined to accept and start juggling. Bottom line on this is it’s YOUR bottom line that matters.
That’s sort of what I was thinking. The subject of this company pushing orders was discussed yesterday - then they actually email me and say “we could push this order”. It’s almost Saturday yay.
I’ve had this happen a couple times. If a SS or title cannot assure me that documents will be available at least 2 hrs. before the signing appointment I always ask them to “please reassign”. I noticed on a recent signing order assigned to me that in the documents section of the order it stated “documents will be available one hour prior to signing”. I immediately turned the order back informing them that a 1 hour delivery window was unacceptable. Not because I was looking to leverage availability for another signing but because of all the uncontrollable variables that may make me late for the signing (which will definitely affect my performance and perceived professionalism):
– an unexpectedly large package that will cut into the time to print two copies
– questions about the loan package that require discussion with Title before printing
– the travel distance, time of day and traffic conditions that may affect arrival time
– computer or printer glitches that may take a bit of time of to correct
A SS or Title company telling you that the documents and signing “may be pushed back” is a way of keeping you standing at the altar with guests and officiant waiting with you wondering whether or not there’s going to be a wedding. More than a little inconsiderate, for many reasons. My 2-cents worth.
