Has anybody experience with notarize.com? I have heard a lot of different opinions… I have already done about a dozen of RONs on DocVerify and start to feel comfortable doing it, I have to say that DocVerify seems to have a lot of issues though. There is hardly any support, the elements placed on the document are (due to the encryption, i guess) shifted in the finalized doc - sometimes by quite a bit, a lot of clients have huge issues identifying themselves, the video often does not work or cuts out with no apparent reason (camera and internet connection of the client is good), DocVerify links that are sent out to clients don’t work, etc.
If somebody has worked or is working with them, how is it?
Are you getting trained on their platform?
Is there a support if your client experiences technical issues during the notarization?
Can you opt to only do GNW? (I am a Signing Agent but focus on GNW)
How is the software they are using?
Thanks in advance!