Is there a way to find out if a signing company has given you a bad review? Or maybe the broader question I should be asking is if there is a way to check reviews that signing companies may have given you (good or bad) on platforms like SigningOrder or SnapDocs?
I’ve had some contentious words with one particular signing company and I’d like to know if they’ve done anything to bad mouth me in the industry. I find them to be highly unprofessional (often taking multiple months to pay) and misrepresenting jobs. I recently accepted a job from them (after a long break) but then got a follow-up text that they have me marked in their system as “rude”. Apparently, following up on payments after three months and complaining about conflicting directions (eg. company reps demanding I return to put a lockbox on a property when the contact has explicitly told me to leave it with the resident) is “rude”.
I’m not too concerned about losing business from them directly. They were a tiny drop in the bucket of the work I do, but I’d hate to think that they’ve badmouthed me publicly.
Thanks for any insights!
OK, I’m unclear as to what a lockbox has to do with notary work, but, as for the badmouthing, since they are a tiny drop in the bucket, best you just move on. Your work will stand on its own and if good ratings are given, you’ll quickly overcome the effects of one negative.
Merry Christmas!
Hi Bobby,
I can’t speak to how things are done in other states, but in Indiana, notaries are also used to take pictures of homes and place lockboxes. In the early days, when I was trying to fill my calendar, I took a couple of these types of assignments. I’ve since moved on (unless actual notary work is really slow), but I’m still waiting on payment for some of these old jobs and apparently this particular company has a “file” on me. Since they run through SigningOrder, I’m hoping they aren’t doing anything to tarnish my rep as a notary.
Erin
Wow, I didn’t know that about the lockboxes and picture-taking. I stay away from stuff like that after I found myself in a “situation” once with some undesirables who didn’t like me taking photos of their property. I got the heck outta there, fast.
Anyway, everyone has a rough spot with one signing service or another. One that I worked for (200 signings) dumped me because they heard from the signer that I was rude. I wasn’t, but the customer is always right, even when they’re not. I apologized, changed a couple of things in my approach with difficult signers and then I moved on. Fortunately, I turn down more work than I can take on, largely, I believe, because I do good work and keep the signers happy. My advice is to do good work and keep your signers happy and you’ll overcome the one rough spot quickly.
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Hi Bobby like your input on this matter. My son is an actor and taught me a lot about criticism and moving on. He is 47 years old now and began acting at 10 years old and after Cornish College of the Arts headed to New York. Auditioning process can take a toll on actors but he knew what he wanted to do and moved forward. I taught all my children to how to deal with criticism and good tool for any tool belt. Be strong, consider the source and move forward. Live life !!
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Here’s what I see as the deal. You got emotional and “had words” which is code for the conversation got rude. You can’t get upset when dealing with signing companies that don’t pay slow pay etc. It doesn’t bother them but it sure can hurt us. That’s just how I look at it.
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