Have done assignments with them since 2016 with no problem until recently, and it may be the new owners (?) Sometimes they’ll negotiate the very low fee up if it’s far away, etc., but my main complaint was no support when signer(s) had issues at signing, you could NEVER get anyone on the phone; and as other people have posted, they so very often don’t get the docs to you until an hour or so before the closing, and you still have to print 180+ x’s 2, organize, make sure they notary sections are correct (often are not!!!) all for low ball $90, when I am reading they are paying others $125 to $175 ??? I had such a terrible experience with them recently, will not work for them again. They have zero loyalty to us Notaries who have worked hard for them for years!!!