I accepted a Refinance as a Signing Agent, the Lender instructions clearly stated NOT to initial the DOT and Note. I thought it was strange not to initial to docs but thought maybe they had their reason for this instruction. After submitting the signing they stated "I made a mistake and needed to have the initials on the NOTE and DOT. How would you have handled. I wasted alot time trying to get back with the borrowers for the initials.
If the note and Deed of Trust have the line for initials I would have had the signers initial. Not all do. But when there is a line for initials I ask the signers to initial.
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@gpnotarypub As I often express within Notary Cafe forum threads, I would have sent an email (written separate confirmation) reiterating any questionable Signing Order [SO] instructions. Once that aberrant instruction for the document package had been confirmed, Iād print out a separate copy (highlighted with marker as bold offset) to be included with the returning executed document package.
Including your āproofā of instruction with the returning executed document package completely nullifies any effort at the āfinger-pointingā gambit & ensures recognition of their contribution to the end-result.
For this type of scenario, a follow-up supplemental invoice would be generated for the second-trip & correction of the documents (due to the identified faulty Lender instructions).
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NOTE: Iād like to request a clarification of your post - does the below excerpt reference āI madeā as in the Lender made the error?
Or, is āI madeā identifying an allegation that it was your āerrorā?
They way itās written would identify that the Lender invoked the error, which would confirm your direct experience.
If they stated: āYou made a mistakeā that would imply a different meaning.
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Welp, they realized their instructions were incorrect and paid me for the extra trip. Okay, lesson learned, when in doubt, just askā¦