2/27/2020 @ ~ 12:14 I talked to Kim: Claim’s Specialist at Merchant Bonding, I described a hypothetical situation in which a NSA missed a signature and was sued because the rate lock expired. She said I was not covered, only notarized documents were covered. She said** “THEY DON’T PROVIDE NSA E&O POLICIES”.**
I then reviewed the policy and it said Notarized Acts were covered, so a signature only document is NOT COVERED. NNA did not tell me this and I only became aware of a potential problem when this issue was discussed in the Notary Cafe… So who can recommend a NSA E&O policy provider.
I’m not to happy with NNA, I took their courses and bought the policy thru them and they didn’t mention that it doesn’t cover NSAs which is wrong. NNA is claiming it’s not their fault and won’t refund my money.