@lisette464 Concur with @Arichter that the Secretary of State isn’t built to fight the battle of NON-PAYMENT.
You’re the Front Line on this one . . .
When a client new to you reaches out with a Signing Order, the onus is upon YOU to research & vet your POTENTIAL new client via several methods.
One of the BEST TECHNIQUES is to research the immediately available information found within the Notary Cafe database on the business entity.
This information is a GOLDMINE!
Most members express that they find it difficult/NEARLY IMPOSSIBLE to locate the Search Function in order to access the wealth of information available within the database.
To be helpful, I’ve inserted an image for you & others [see below] to help members locate it to unlock the wisdom & knowledge of other members on the forums.
I’ve performed a cursory Search on your behalf and the results show 17 separate threads (in addition to yours) about this particular business entity.
There is a plethora of data immediately available on the threads within Notary Cafe.
https://forum.notarycafe.com/search?q=%22X%20Marks%20the%20Spot%20%22%20order%3Alatest
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Again, accessing the database to locate information about potential clients has saved many of us an inordinate amount of time ‘chasing’ payments for Services professionally provided to potential non-payers . . .
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Yes, certainly DO REACH OUT to the Title Company [TC] to make them aware of the fact that this business entity is engaging in a NON-PAYMENT tactic for the professional signing services you’ve successfully provided.
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Also, here is an EXCELLENT Step-By-Step method by @rparker for COLLECTION of overdue invoices: