Pinnacle Title Group LLC Good or Bad???
So I get a call from Pinnacle Title Group, LLC for a job on Thursday that will be closing on Monday Aug 9, 2021. Instructions say the Job will be between 11am and 2pm. Scan backs required and a witness is needed. I accept the job and the confirmation email gives me the signers address, no names, no phone number or email. So I emailed the following questions:
Ok, I received your email. What is the borrower’s name(s), and phone number? Did you want me to call and confirm with them? I am available at 11am? What color ink do you want me to use? Do you want me to get 2 forms of IDs from them? If I am a witness will they provide the other witness? Where do you want me to Scan back or email the doc’s to? Burnsville is about an hour drive when can I expect the docs?
The lady emails me back and says: “Following up on email below please confirm with a closing time, also provide our office with a good contact number for our client to reach you.”
So she emailed me three times and called me once not sure what she is looking for in respect to contact info. I told her you didn’t answer any of my questions. No response for three hours, so I emailed her and said I am no longer available for this signing please confirm you received this email. I also sent the same email to Title. I know you’re going to say this may have been a computer generated email, but no one ever responded to me again not even title. No response from either. I don’t know if Pinnacle Title Group, LLC is a good company or not, could not find anything on them negative, but if this is what I can expect from them, if I needed their help I figured I cut any losses and aggravation early. Has anyone worked with them?
Thanks,
William Conkis