I have having an issue getting paid from this company. I have assignments from January 2023 not paid. When I challenged them in April 2023 for payment they told me I did not submit an invoice. SO I DID. I was then told I had to wait 37 days. It is more that 45 days and after much emails and phone calls. Finally got paid today, but they used another system called checkbook.io. I knew nothing of this system prior to today. I would advise to keep away from this company because receiving payment is an uphill battle. waiting for the check to now clear my account.
NNA has procedures to assist you in getting paid from companies who are sloooow in paying or just donât want to day. I have personally noticed if I have to submit and invoice to be paid after receiving and accepting an order, they are usually very bad in paying. Make you you keep a log of all assignments, when, who and how much. Check the list off as you get paid. That way you donât loose out to the slow or non paying companies.
@carolforst99 Itâs immediately available on their website to view and download. Just go into their Search bar and type in âcollection lettersâ and it will present you with all the details and links. Reference the image below . . .
Iâve done these kind of assignments for them in the past. There are times where theyâll have a flurry of activity and then not hear from them again. My mileage varies as to if I got the people on the call, got hold of a next of kin at the provided address, if someone called me back from the door knock form or if the people dropped off the face of the earth. Whatever happened, I notated it in the order and while it took a while to get paid, I always did for the appropriate amount depending on what happened with the given order. There were instructions that I had to go out by a certain time after not getting the people on the phone but nothing seemed to be a problem as long as I communicated. They were usually good about a gentle nudge if they didnât hear from me with a threat of yanking the order from me but as long as communication was there, no problem.
Fast forward to this week. I get the first order from NIA in about a year. On Monday. I counter offer because the address is 50 miles away. They meet my counteroffer. I call the number the next day. Generic voicemail. I leave my contact info. A day or two goes by. No call back. I head down that way today on a Thursday to make a knock attempt now that no one has replied. I do it. Affix the door knock form. Then go into the portal to upload the pics. Rural area. No cell service. Canât upload. It tries but times out. I have to rush to another signing. Get to the signing like 10 minutes late but borrower is super understanding. Life is good. Then I get a text from NNA after not hearing from them that I am unassigned. After the signing I feverishly go through my emails to get a contact number as their contact info is not to be found. I get a woman on the phone who then takes forever to look up the file. She goes âapparently youâve been unassignedâ. I tell her that I went out and couldnât upload due to lack of cell service. She just reads the instructions verbatim and then seems to have the whole file in front of her and says âWhen you are an notary itâs your job to perform according to the instructionsâ. Just throws the book at me. They now expect you to drive out within 4 hours and because I didnât drop everything that day, Iâm out of luck. I know I didnât follow their instructions to a T and youâll just all pile on me, but I tried to perform to the best of my ability, squeezed in the time to go out there and then get slammed when Iâm at my most vulnerable. This just doesnât seem like good faith. And I know if this were a signing and they didnât have docs for me on time the attitude on their end would be âoh wellâ
What theyâre offering for fees to make up to 3 trips to get things signed isnât worth the time or money. The travel mileage eats into any profits that could be made.
Well I just took a job door knock 8/5/23. Client doesnât live there. Resident didnât know him. I was skeptical so I accepted the job, Now I wait 30 days to see if they pay. No plans to take ANOTHER assignment until I see how they pay⌠Itâs taking these companies to long to pay.
So hereâs the latest. I just spoke with Jennifer Garland. I did work for Notaries in Action in early August. I called 206-774-0738 and was advised payments were going out Friday, Sept 8th. Well of course they did not. I called on 9/11 & spoke with Peter, who told me payments would be issued Friday, Sept 15th. Today, I spoke with Elizabeth, whoâbless her heart, was attempting to feed me whatever the person in the background was telling her- that at some time Jennifer had said clients should have received an email regarding my payments. When I told her I did not, (as I was looking
at my email) the voice in the background clearly said "it was just sentâ. I told Elizabeth that I would be more than happy to speak directly to Jennifer AND this young lady had the audacity to tell me âoh Iâm on a zoom callâthatâs what you hearâ. When I told her I could hear Jennifer telling her what to tell me, I could then hear that âzoom callâ tell Elizabeth Jennifer will take the call. Jennifer takes the phone and tells me they just began using Checkbook-io and the setup process has caused the delay but I should receive payment this week. I explained to Jennifer that in my real-life job, I work with IT where we actually integrate EFT software, and once it is installed, the process isnât that long for her company to wire Checkbook funds to be distributed to the payees. I told her I would follow up in a couple of days. Jennifer actually tried to discourage me from calling back - saying that would not speed up the process. I then reminded her companyâs reputation for late payments goes back farther than her getting a new payment process and if I donât see payment, not only will I call back, I will be filing an affidavit to sue her for breach of contract. Can you all say âClass Actionâ? By the way, while typing this, I just received that fake emailâof course, Iâll be following up with check-io because I also heard they are not reliable. Guess I better have my funds sent via Zelle.
Sadly, I did not research this âcompanyâ until after I wasnât getting paid per our contract which clearly states " **You will receive payment by the Friday following the 30th day from the date in the Notaries In Action order on NotaryDash." It is now 47 days since the date of completion and still no payment. Sent numerous emails that were never answered, and after several calls and various excuses I finally just referred the case to legal for collection.
I was advised that âNotaries in Actionâ is not even a legally registered company or DBA and is run by Jennifer Garland (aka Jennifer Glover) who also is the governing agent for Prestige Notaries registered in the State of Washington UBI Number:604 592 749 4401 S 4TH AVE, EVERETT, WA, 98203-2522, UNITED STATES and Notary Dash UBI Number: 604 651 057 4401 S 4TH AVE, EVERETT, WA, 98203-2522, UNITED STATES as well as a few other non-notary related businesses.
Phone numbers include: (206) 774-0738, (425) 818-5863, (425) 512-8645, (850) 266-1501, (425) 314-6993
Emails include: jglover @ notarydash .com , notaryjcg @ gmail .com , jennifer @ prestigenotaries .com , orders @ nia-inc .com
Get out your confirmation out - it should tell you who the title company is - call them and file a complaint against her - You can also ask title to send you a copy of their check showing Jennifer was paid - Jennifer has started another Company but I cannot remember the name of it - beware - she is the worst I have ever dealt with and I have been a notary for almost 40 years - the only other one worse than Jennifer is Keith Tomlinson
I finally received payment on 9/19/23. Notaries In Action has also been charged late fees for breach of their contract which clearly stated payments will be issued within â30 daysâ. I see that they have recently updated the compensation section of the Contractorsâ terms of service to reflect â60 daysâ after changing to Checkbook.io.
My advice, if you have not done business with any companies Jennifer Garland is a part ofâŚDONâT!!! If they owe you money, stay the course and make it known on every platform until she stops the bad faith practices.
I have never (yet) NOT been paid by Prestige Notariies but itâs almost always past 60 days and almost never without me having to send them at least one reminder. As long as you can deal with that, theyâre okay to do business with.
After calling their office repeatedly and finally receiving payments late, which clearly breaks HER contract & my terms of service which was sent with my invoice. My late fees begin on the 5th day of non-payment at $10 a day. I received my payment almost two weeks late.(wouldnât have received anything if I had not been persistent & got her on the phone). I assessed late fees ($170), agreed to negotiate it down to $30 per invoice for 2 invoices (a total of $60). She wants me to take $20.
Iâm filing affidavits against Jennifer. Someone needs to put a stop to her nonsenseâeven if itâs only for $1! In my opinion, with the number of complaints she should not be allowed to do business anywhere.
Good luck trying to get paid. I am a notary and I am currently trying to get paid on the RoundUp settlement project with Notaries in Action that ended a few months ago. Iâve contacted this office and sent emails and still havenât heard anything back. I called all of the numbers that are affiliated with this company back a couple of weeks ago and was advised to email the accounting department. Emailed that department several times no response. Called repeatedly and left several messages and still no response. Iâve called the number to NIA and was placed on hold for about 30 plus mins and all of a sudden the phone hangs up. I feel as though Iâm getting the run around. All Iâm simply asking for is my final check that I was told to that I would receive and as of 12/27/23 still no payment. If the owner reads this please reach out to me on this matter. Thank you.
This is what I found on Notary Dash which is a platform like Snap Docs and Signing Order, you will recoved notifications for a signing available in your area either through text email or both. NOTARYDASH, INC. is a business entity in Everett, Washington registered with the Secretary of State of Washington State. The Unified Business Identifier (UBI) of the entity is #604651057, the entity type is Wa Profit Corporation and the business category is Regular Corporation . The entity was incorporated on August 14, 2020 in Washington, expiring on August 31, 2023. The current entity status is Active . The registered business location is at 4401 S 4th Ave, Everett, WA 98203-2522. The registered agent of the business is Fairchild Record Search, Ltd. . The agent office address is 3400 Capitol Blvd Se Ste 101, Tumwater, WA 98501-3351. The officers of the entity include Jennifer Garland, Jennifer Glover, Jennifer C. Glover.
I also received a local request. It called for registering and it migrated my notary profile over image and information. They were very quick to provide documents which were pro plaintiff legal letters for class action in nature. It appears others have run into similar issues and need clairification as well.
Has anyone performed a door knock service with them, submitted images and had an Elizabeth Dye from the company make false notations?
Unlike process service this way a one time visit with no multiple attempts noted. Ms. Dye claimed images were not submitted, 7 total images were submitted. It was also a post job if no answer. I do P/S as well, therefore same image requirements were applied. I just find it concerning. It was also reassigned without touching base which is highly unprofessional.
Just wondering if anyone has any light to shed.
I have also been on queue for about 30 minutes with the (206) 774-0738 number listed.
I have accepted one job from them. It was a very nice outcome and the couple that I met were so nice. I know there are two and they are tied together. It went very well. However, itâs not lucrative for me to drive for $25 and if the signer is unavailable, that all the pay is. So far I have had to decline the few I was offered because I was busy the day the assignments were requested. Itâs a 3M lawsuit related to hearing loss from ear protection for military.
I plan on accepting the jobs when I can, and pray that they are home to receive the max pay, however, I take protection with me aka my son sits in car and heâs an open carry just to be on the safe side. I carry pepper spray in my blazer pocket to all jobs. Most military and ex-military are nice but you never know what you will run into.
