What does it mean to have a suspended subscription in notary resume?

Hello,
I noticed that under the subscription section that says that is suspended. Why does it say that? How do i fix it? Pls see pic

@mobilenotary.ron I can only offer a speculative reply on this one . . . It appears you’ve selected the Upgrade option for your subscription with the platform, which involves a recurring monthly fee.

Is it possible that the payment method has become invalid?

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Of course, your best bet is to reach out to them directly to address/correct the source of the Suspension Status.

:swan:

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Your in a time out. Email Management.

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