I finally have an answer and an update. I followed the advice of the SOS and called the district attorney’s office for my county. She tells me that the district attorney does not have authority over the county clerk of court and cannot take a complaint nor give me any assistance with the clerk. She does give me a couple names and a phone number for the clerk of court for the criminal court division. He was gracious and done some research for me through their systems and determined that indeed the identification was a valid form of ID. But here is the thing, he goes on to tell me that because the county clerk of court is an elected official, she has no supervision and reports to nobody. He said she can effectively do whatever she wants as long as it is not criminal. If she doesn’t want to give guidance, direction, or answer your question, she doesn’t have to and there is nothing that you can do about it. It really makes it difficult when the person responsible for the rules and procedures for notaries can tell you to go figure it out for yourself, but then that same person will be the one to fine you for not following the same rules and procedures that she won’t disclose to you. Makes this job harder than it has to be.
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