Notary Public “Theft of Services” complaint guidelines
If it says, “California only” please look up your State agencies.
Even if you are out-of-state but hiring parties are in California, I would suggest you also send to California agencies listed below.
- Call
- Send “Payment Demand letter” “
Register letter with return receipt “find at Post Office
First create a track record of trying to collect funds due, to resolve nonpayment
issue. - Send email, letters, and CC everyone concerned
Lender (find on loan documents) compliance officer
Title (find on loan documents)
Escrow (find on loan documents)
Bank (if applicable)
Loan Originator (if applicable)
Mortgage Broker (if applicable)
Real Estate Agent (if applicable)
Real Estate Broker (if applicable)
FILE COMPLAINTS with the following if applicable and CC “hiring party” of complaints filed & everyone associated with the transaction:
Better Business Bureaus (BBB)
(BBB is not an enforcement agency)
http://ask.bbb.org/complaints
California
Department of Business Oversight:
Complaint form: http://www.dbo.ca.gov/Consumers/consumer_services.asp
Good read: http://www.dbo.ca.gov/Licensees/Escrow_Law/consumer_information.asp
CFPB (Consumer Financial Protection Bureau)
http://www.consumerfinance.gov/complaint/
You’ll be able to review the company’s response and will have 60 days to give us feedback about the response.
If we find that another agency would be better able to assist, we will forward your complaint and let you know.
Department of Insurance (All 50 States) Oversee most Title & Escrow companies
https://eapps.naic.org/cis/fileComplaintMap.do
Department of Justice (DOJ) California only
https://oag.ca.gov/contact/consumercomplaintagainstbusinessorcompany
District Attorney only
FBI (Cyber Crime), most likely you have been sent an email confirmation
https://www.ic3.gov/complaint/default.aspx
FORM: https://www.ic3.gov/default.aspx
FEDERAL HOUSING FINANCE AGENCY OFFICE OF THE INSPECTOR GENERAL
https://www.fhfa.gov/Homeownersbuyer/MortgageAssistance/Pages/ComplaintsConcernsQuestions.aspx
Good links to Fannie Mae & Freddie Mac
Report Fraud form: https://www.fhfaoig.gov/ReportFraud
Federal Trade Commission (FTC)
https://www.ftccomplaintassistant.gov/GettingStarted?NextQID=251&Url=%23%26panel17#
crnt
Governor Jerry Brown California
(Your Gov. here)
Contact Info: https://govnews.gov.ca.gov/gov39mail/mail.php
(Choose “Small Business Issues/Concerns” or “other”)
HUD
https://portal.hud.gov/hudportal/HUD?src=/complaints_home
Bureau of Real Estate (if buyer or seller package)
http://www.dre.ca.gov/Consumers/FileComplaint.html
Board of Realtors (if buyer or seller package)
http://www.wikihow.com/FileaComplaintAgainstaRealtor
Congressman (Your State State of loan origination State of Escrow State
of Title Company location)
http://www.house.gov/representatives/find/
Senator (Your State) State of loan origination; State of Escrow; State
of Title Company location) upper right-hand corner for zip code search.
https://www.senate.gov/
State Bar of California: Attorney (California Attorney nonpayment only):
http://ask.bbb.org/complaints