BEWARE!! if you decide to do business with this company, beware. First, when I was doing my 2020 taxes this year, I realized I had not been paid for any of the assignments I completed for this company(my mistake, bad bookkeeping) in 2020. I contacted them via email and they did send the check quickly. However, the latest issue was not being paid the amount specified of $100 in my confirmation email for a seller closing received on April 21. 2021. I received a check for $75 May 14, 2021. I sent an email July 8, 2021 (doing booking) in regards to the difference in the amounts. I then received a call within 30 minutes from the owner.
She said “We only pay $75 for seller closing, the person in the office who called me, then sent the email confirmation made a mistake”. " We should not have offered $75 when the assignment was 2 miles from my house"
I replied " I have requested additional money in the past". The owner then said “well we do not work with notaries that set their own fees”.
I then tried to explain that I am not saying I set my own fees, but if I am called and an offer is made, I can request additional **** which was not the case in this current situation*** I was called, asked if I was available, I asked the fee they are offering, the lady stated $100.00 and I accepted. I received an email confirmation for the $100.
The owner stated “we do not pay $100 for a seller, the office personnel made a mistake, we are human. I will send you the $25 and remove you from being called again. There are so many notaries in Houston, we have several who do 30 closings per month for us. They accept $65 for Seller and $85 for Refinance, they make it up in quantity”. ***I have never done any assignments for this company that paid less than $100, the first assignment I did for them in 2019 was a refinance for $200
My response “All I am trying to say is, I did the job for $100, no one called to tell me there was a mistake made, you just sent me a check(after I sent a payment reminder notice 30 days after the assignment closed). If I made a mistake, you would expect me to correct on my dime, or as stated in there email ******** FAILURE TO DO THIS COULD RESULT IN REDUCED FEES *********”
The owner said " it depends on the mistake, You are right, I will send you the $25 and remove you from our call list"
I WAS REMOVED because THEY MADE A MISTAKE
This is what happens when new notaries accept low ball fees.
I have 3 emails for the last 3 months, where they offered $100 for a refinance, then 2-3 days later I was removed from the assignment…this was the response in the cancelled email I received from America’s Notary Pro
***Due to extenuating circumstances, I must cancel the signing request mentioned below. I am sorry for any inconvenience this may have caused you or your borrower.
No signature, No other information in the email…only as copied from above