Has anyone ever had a signing company email you a blank acknowledgment to correct? I just had a signing service email me a copy of a grant deed that was rejected and asked me to make the correction to a blank acknowledgment without the signer being present. The NNA told me that we are not allowed to do this in California. The signing company representative was rude and aggressive and insisted that they “do this all the time and have 15 years of experience in escrow” I called NNA to discuss this matter twice and they said definitely DO NOT DO THIS…any feedback is appreciated. Thanks
By the way, the signing happened a month ago and was rejected for placement of stamp (it was a document where they had very limited space to stamp) This is the first time I have received an error to correct.
*** AND I offered to go to the client to get the notarization done, he lives 10 minutes from me.
From page 18 of your notary handbook http://notary.cdn.sos.ca.gov/forms/notary-handbook-2021.pdf
"Correcting a Notarial Act
There are no provisions in the law that allow for the correction of a completed notarial act. If a notary public discovers an error in a notarial act after completing the act, then the notary public should notarize the signature on the document again. All requirements for notarization are required for the new notarial act, including completing and attaching a new certificate containing the date of the new notarial act and completing a new journal entry. "
Notice it says “all requirements for notarization are required by the new notarial act…” - that would include the signers appearing before you. No, you in CA cannot just re-stamp and sign - neither can we here in Florida. Requires a revisit with the signers.
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Thanks LindaH-FL I sent this to the Signing Service earlier today when the rep was being aggressive. Thanks for the feedback and information 
I really appreciate it. It was so frustrating!
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