Does anyone else have experience with this form of payment? The options are either to have the check direct deposited for a $4.99 service charge (as though fees aren’t already low enough) or to print the check. I’ve printed two and my bank has rejected them on mobile deposit so now I have to go to the lobby tomorrow which is an extra and seemingly unnecessary step. I’m not even sure if they’ll deposit the check there. I see some old threads on this topic, so I’m hoping there have been improvements since 2018.
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I never pay the fees and always print my checks. I never had a problem on my black and white printer remote depositing. Maybe check your settings (black and white vs grayscale) or print from a color printer. On a side note, cut/zoom into the check along the boarders including the numbers in the “white” space below the check. You just want the check, not all the extra paper around it. Make sure its endorsed on the back. Additionally, if you do find yourself going to the lobby, bring the entire print out (don’t cut). They will take it, or “should” take it that is. Hope this helps!
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(CA) My bank accepts a photo of the Deluxe check, front and back. Couldn’t be simpler or faster. I haven’t gone to the bank (yeech) to make a deposit in months and months. Check out this process.
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Just get you some check stock paper from amazon and print and scan. I had that issue also until I printed it on check paper.
This happens to me when I print a check from my phone (but not when I print from my PC).
I trim about a quarter inch off the bottom of the check, endorse it with the e-deposit phrase my bank wants, then submit it. Never fails.
I have not had a problem. I mobile deposit it.
Sorry for the delayed response.
I had issues with my banks mobile app accepting the echecks too. I find it accepts them better when I change my settings to 1200 dpi on my laser printer.
I also constantly contacted my bank IT department until they finally created a new format for mobile deposits.
I bank at a credit union so I can do shared deposits, but once I have endorsed the back of it for mobile deposit and it won’t accept it on the mobile app I have to take the check to my actual bank. I live 30 mi from the closest branch so I threaten to remove all of my accounts with them and go somewhere closer. I guess the squeaky wheel got the oil because they finally listened and changed their app.
But I still print in 1200dpi
We accept and pay with echecks. Deluxe eChecks is actually a division of Chase bank and you should not have any issues with cashing or depositing through the mobile deposit app. If you do, call the customer service number for your bank AND for Deluxe eChecks and they will remedy.
@Kim.Beck What business entity do you represent Kim?
Kim, you must be part of a signing service. . . which one? You’re working awfully hard to convince us all of something and I appreciate it (I think). Just don’t call us “Notes” like our friend in Florida is moved to do.
Have never had a problem getting paid in this manner.
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