Please share experience with this company??
I like them, very reliable and pay on time usually net 30 days. Aloha!
I’ve done a lot of signings with Doc Pro and I love working with them. Always pay on time and really nice if you have questions.
Hello! Any advice for me? I am at almost 60 days with no payment and no response from emails. The only email address I could find was for orders. Do you happen to know of another email address for accounting?
@carolforst99 No direct experience with this business entity.
I presume you already have this data, right?
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Have you reviewed this Step-By-Step Guide to expedient collection of overdue remuneration for Signing Orders [SOs] you’ve successfully completed?
Yes. Thank you for your quick response. I finally received a reply that my request is being sent to accounting but only after I threw out a few threats regarding further action. I hate to be that way but I guess sometimes you have to be.
@carolforst99 Great!
FYI: It may be helpful to print out the Step-By-Step Guide (I provided a direct url link above) for your future reference.
I most definitely will. Thank you again and have a great day.!
I have an email address of accounting@docpros.net. I hope that helps! Good Luck!!
I appreciate the response and information from all you notaries! Thank you! But I will say I won’t be sending ANYONE 3 invoices and or demand letters asking for $100.00 or whatever it might be. I Will contact the title/escrow company! I will ask to speak with the escrow officer! I worked in Escrow most of my adult like! The LAST thing signing companies want is for the notary to call the title company and speak about non payment!
@lindaa Hmmm . . . the referenced post that I identified for @carolforst99 explicitly states precisely that course of action ===>>> to contact the title company directly & pursue payment through that avenue (see referenced post below).
Here is the post I referenced in case you didn’t see it:
"I had that happen to me. Here are the steps I was told to take and it worked.
You need to contact the title company who used the signing service that contracted with you. If they refuse to help, let them know you holding them responsible.
If they refuse to get the service to pay or to pay you, send 3 emails with a copy of the invoices attached marked PAST DUE, spaced about a week or two apart requesting payment with the warning that unless payment is made, you will be taking further action. Make sure you include in the Subject heading the words “First/Second/Third Notice” depending on which notice is being sent
They still refuse after 3 emails, contact you state government office and find the division responsible for title companies compliance and get them involved. They will tell you the steps needed to recover payment.
When I did this with the division here in Virginia, I was told to send a copy of all the emails sent in trying to recover payment, along with copies of the invoices, and they would look into it. Virginia let the title company know that if payment was not made, they would be prohibited from doing business anywhere in the Commonwealth. I received payment within a couple of weeks.
Hope this helps"
Thank you Carol. I did re-read the post. Call title company first!! I agree. Usually calling the title company gets quick action from the signing company! The title company has already paid the signing company!! No reason for signing company to not pay the notary in a timely manner!! I have little patience any more for begging a signing company for my payment. I appreciate Notary Cafe when we can research the signing companies!