Driver License is not present with him/her but its on their Phone

This is a different situation; I cannot accept a photocopy of any identification as satisfactory evidence under any circumstance. The digital ID, for me - My Colorado digital ID, is acceptable according the Drivers License regulations and according to the Secretary of State’s office for a notary to use as satisfactory evidence. For me, the question is if the person requesting a notarization only has a digital ID, ie. they do not have a physical drivers license, what situation exists that causes that person to not have their physical drivers license?

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