On average, my workload ranges from 5-7 closings per day. Therefore, I am fairly good at being efficient. For example, my office is arranged in a manner that makes the printing and prep process as quick as possible. All of my paper is organized according to size, unpacked, fluffed (to prevent printer jamming/misfeeds), and stacked. When I need paper, I just grab as much or as little as I need and put it in the printer. Shipping envelopes are organized by company, and I pre-apply the label pouches once a month so that they’re ready to go.
One task that I have also shortened, is the fax/scanback process. My scanner is high speed, allowing me to scan a full 150+ page package in less than 5 minutes. Therefore, I typically scan, name, and upload the entire package for all of my clients requesting scanbacks.
One particular signing company (notorious for its low fees), accepted my above average counter offer, and made a comment that scanbacks are required. They also requested that the files be no greater than 10 MB, and that I scan the critical faxback documents only, NOT the entire package. I replied stating that I always scan the entire package, and if they need to find another notary who can accommodate the file size and document requirements, to please feel free and do so. I also apologized for the inconvenience. Am I the only one who scans the whole thing? It would take much longer to sort through and find each individual document, then put the package back in order to ship.