Yup.
I went to UPS and actually ordered their notary service for my Will that I made. The will had 2 pages which needed two witnesses and 1 page for a notarization. I already knew that UPS only charged $10 per stamp, but before this I went to my bank, since banks notarize for free. Turns out no bankers at my bank had their notary license and the manager, who did have one, was āaway.ā Lol 
. Of course. Itās my fault for expecting it to be that simple. Everywhere you go these days, businesses are understaffed and under qualified to do their jobs for some reasonā¦
Anyway, I went to UPS. There were 3 men behind the counter. I told Employee A what I needed and he said they could provide the 2 witnesses and then charged me 10 dollars. Turns out, he wasnāt a notary. There was only 1 notary inside (the manager Iām guessing?). It was a chaotic process for what was honestly a super simple procedure. Noone was talking to me or coordinating with me. Employee A didnāt tell the notary anything about my documents, so I had to re-explain that I needed 2 witnesses to the notary as well.
At this point, one of the employees left on his break (Employee B). Like, I kid you not. Immediately after I got with the notary, Employee A and Employee B were discussing who would go on break. I literally just told Employee A I needed them to witness and he agreed that they were available. Unfortunately, Employee A mentions this fact to no-one and Employee B leaves lmao. So now Iām just standing there likeā¦ 
People are continuing to stroll into the store. Thereās a line of 5 people and only Employee A is behind the counter. The notary has ditched me and run to the back of the store, presumably to find a witness, as he told me absolutely nothing about where he was off to. The notary comes back with Employee D. The notary never checks my will, never checks my ID, and doesnāt make me sign a notary logā¦ which is stupid. This could be anyoneās will that Iām signing. I could easily be impersonating someone. The world will never know as the notary checked nothing about me or who was on the will as the testator 
. So Iām standing there waiting for the other witness (Employee A) to come over because obviously both witnesses need to witness me sign. Thatās the whole point.
The notary says that the witnesses arenāt there for that, thatās what heās there for. Jesusā¦ I mean, likeā¦ what? Their job description is literally their name. I told him, āyeah, no, thatās not correct. Witnesses are supposed to witness the testator sign the will. But whatever.ā They were all so clueless and I wanted to get out. Iām allergic to incompetence and didnāt want a rash. So, Employee D watches me sign and then signs after. Instead of writing his address where it says āAddressā he writes his email??? Justā¦ what? Can you read?? I simply correct him, he rewrites, and then I begin to flip the page. Before I do, Employee D, who Iāve already explained the 2 signatures of his that I needed, starts walking off to the back room. Iām likeā¦ āHey! Weāre not done?ā I literally just showed you the 2nd page like 10 seconds agoā¦ lol. Meanwhile, the notary/manager is just standing there in silenceā¦
So we sign the second page. Then Employee A ditches all the people in line and signs his name twice attesting to the fact that he did, in fact, watch me sign my own will (which is a lie, since he did not). At this point, the whole store has halted and the only front desk employees inside are helping me. Yikes. So, then, we finally finish and the notary says, āOh, btw, you have to pay 5$ for each witness signature, so thatās $20.ā 15 minutes have gone by and no-one has mentioned this? Not one person until the very end? At this point, 8 people are in line all the way out of the front door. I honestly just laughed because it was so stupid, unprofessional, inefficient, and just plain bad customer service. I had to direct everyone during the process, since I knew exactly what was needed and where. Bizarre. And then I get hit with an extra charge.
I thought, āWhatever I need to do to get the hell out of here is what Iāll do.ā So, I skipped line, paid, and sprinted out of there. Kind of interesting that that same notary has the exact same qualifications to do NSA work as me, someone who has taken the Notary2Pro Course, LSS Course, NNA certified, and worked for almost 2 years with all kinds of documents. It helped me understand why there is no solidarity among NSAs and why some people will take any fee. We are not operating on the same level. What a hot mess lmao. 
