Hi guys! I’m new as a notary/signing agent and new to this site. I’m making some rookie mistakes and I’m beginning to see some patterns in what my assignments look like. Chief among them is when the title company slips in pages of their ALTA commitment docs and tons of their “in-house” disclosures and closing agent instructions that I have to print two copies of, sort through for possible sigs or initials and crowd up my package – all at my cost and time. Forgive me if I’m covering already trodden ground but I’m sure y’all are seeing the same thing. Are we supposed to just handle all this ‘extra’ paper without complaint? Advice, please!
Yep. Except that YOU get to set your criteria for how many pages the standard $25 print fee will cover. Because, no, I’m not printing a 200 page pkg twice for the same fee that I get for 100 pages one time. (Also more table time involved) What you charge for ‘excessive page count’ is up to you and, yes, even tho’ you’ve agreed to a fee, when the docs arrive and it’s a beast, you immediately–before you print anything–renegotiate the fee.
They really don’t KNOW how big it is until it arrives, but they will usually increase your fee without a hassle. If they hassle you, GIVE IT BACK (& they’ll most likely agree to your fee). Note, please, that YOU do not decide NOT to print this or that page–you print everything (and then we’ll stop seeing new instruction pages that say ‘too many packages are being returned with docs missing’–a newbie error.)
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Many thanks. I will let the signing house know what’s happening and press for an increase in the fee when I get these monster packages.