Looking for some advise

Looking For Advice
1

I have been a Notary Public for over 11 years, with the majority of my experience in a different state than my current one. In that state, I primarily provided notary and signing services for attorneys and mortgage companies. Since relocating, I have been working mainly with signing services to acclimate to the notary business environment in my current state.

One company, in particular, assigned me a significant number of signings. I accepted their stated payment terms and completed the assignments accordingly. By the time the first payment was due, I had already been performing signings for several months. I submitted invoices and made multiple attempts to contact the company by phone and email, but received no response.

In November, due to continued nonpayment, I stopped accepting new assignments from this company. Despite this, they assigned another signing to me in November. I communicated well in advance—via multiple emails, order messages, and phone calls—that I would not complete the assignment due to outstanding payments. When I did not appear for the signing, the company contacted me for the first time, stating that the signer reported a no-show. I again explained that I had repeatedly notified them that I would not complete further signings until payment issues were resolved.

Subsequently, the company issued payment for only 3 of the approximately 25 signings completed between August and early November. These partial payments did not cover the full amount owed, including work completed in August.

I have since filed complaints with the Better Business Bureau in the company’s state of domicile, as well as with the Attorney General’s offices in both their state and my current state. While I am considering sharing my experience publicly to warn others, my primary concern is recovering the compensation owed for services that were completed in good faith. It is frustrating to know the work was performed, and likely paid for by their clients, yet payment to me remains outstanding.

Does anyone have any advice beyond all I have tried? I plan to follow up the the states Attorney General Offices where my complaints were lodged.

2

Good luck. I had a title company not pay me and after a month of email request for payment, I reached out to the Attorney Generals office in the state they’re located and like the title company, the AG’s office blew me off and hasn’t responded. I am going to reach out to my state’s AG to see if they can help with this since the business transaction took place here. Hope you’re able to get paid for the work you did.

2 Likes
3

@sambservicesllc - I would suggest you contact the title companies involved in each of those files that you’re still owed for. They won’t pay you as they’ve (probably) already paid the signing service. But hopefully, they’ll light a fire under the SS to pay you. Who is this signing service that’s trying to stiff you?

@takenotenotaryservices – File a complaint against the license for that title company. That gets their attention really quick.

Good luck to both of you!

4 Likes
4

I will give that a try.

5

Thank you both—I appreciate it.

6

Have never been assigned any order that I declined. Not sure how that works.

1 Like
7

They assigned the order, likely due to the volume of previous assignments I had completed. I declined to complete the signing and communicated this decision through multiple channels; however, automated reminder messages were still sent. When I did not appear for the signing, that was the only time someone from the company contacted me to discuss the reason for my absence.

1 Like
8

I would probably have sent many emails regarding being assigned to an order I never accepted.

That’s a big red flag a service that assigns an order that hasn’t been accepted.

1 Like
10

I am so sorry that happened to you. I hope you get paid for the work you performed.