Lowball offers: $50.00, $35.00, $20.00

We all get them - Lowball offers. I regularly see $50.00, $35.00 and hard to believe $20.00.

Today I completed a signing with a fee of $110.00. After completing the signing, scanning it and taking it to FedEx I got an email offering a signing for tomorrow morning for a seller only signing for $50.00 from Loan Pro Closings. I have never worked with them probable due to the fact that I’ve never received an offer that made sense to due. In this case I do what I usually do is make a counter offer, in this case $90.00, expecting I will never get a response.

Surprisingly about 4 hours later I get a text asking me if I was still available and could I do it for $75.00. My response was I am still available but the fee would be $90.00. A little later I got a reply that it was only 14 pages would I reconsider the $75.00 fee?

My response was that signings are not just about the number of pages. It’s also about the travel time and mileage to and from the signing plus the time and mileage to and from FedEx or UPS.

You will not be surprised to hear I didn’t hear anything after that response.

I also received 2 offers today from a signing service I will not name because I have done business with them and I feel the offers of $35.00 for a Equity loan signing on more based on what the credit union that regularly offers them wants to pay and what the signing service would be willing to pay. I counter these offers at $90.00 and once a few months ago actually got $90.00 for a last minute signing. The offers always say “small package - scanbacks.”

I just laugh at the $20.00 and don’t bother to respond.

There is a cost every time we accept and signing order. There are the obvious hard cost such as paper, toner, and gasoline. But you also need to consider the the other costs of operating your vehicle above just the cost of gasoline. You need to consider how many hours you invest in contacting the signer, printing the documents, driving to and from the appointment, actually doing the signing, scanning the documents after the signings and driving to and from FedEx or UPS.

And don’t forget the things you need to do that are not directly involved in the signing. We all need to spend time on record keeping including having a system that keeps track of your income and expenses, I personally us My NotaryGadget. If you were working for someone else you would be paid for all the hours you spend on tasks outside the actual signing.

For me this really boils down to knowing what you and the service you offer are worth, This will be different for everyone but you need to be sure you are not selling yourself short. You became a Notary Signing Agent to make money, not support someone else by accepting lowball offers that in the end actually cost you money.

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@notarysigningagentmaryland You are absolutely :100: percent accurate.

Thank You for taking the time to delineate your direct experience in this regard & how you manage the Lowball offers for Signing Orders [SOs]. Many members can benefit from your experience.

I regularly provide insights regarding the calculation of fees & also direct members to a thread I created on the topic:

However, queries on this & several other topics recur on an almost daily basis . . .

:swan:

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I’ve seen that too and also laugh. it’s ridiculous how much those companies try to keep for themselves. Many notaies don’t realize that you can many times find it in the HUD how much was paid to the contracting company. You just have to know where to look. Even more, I love those packets that make the signers sign for how much was paid out for the notary service and if I see less they are getting way more than half, I will call the company on it respectfully.

One of the reasons for low offers, is because people get there Commision and start with no training. So companies has to send a second notary to clean up the mess.

Hmmm . . . sounds like an exercise in finger-pointing.

As I stated in a separate thread: " Prime example of faulty delegation of responsibility. Even Kermit knows better! "

KermitTheFrogMuppetsGIF

The onus is upon the business owner to thoroughly vet those they delegate work to (whether a Title/Escrow Company [T/EC], Signing Service [SS], or Professional Signing Agent [PSA].

Thus, if the T/EC or SS choose to take a chance on someone new to the industry, THAT FEE could be reduced; however, implementing a penalty across the US by dramatic reduction of all fees is unconscionable.

Know your worth. Always negotiate any lowball offers to ensure that at a minimum your direct out-of-pocket expenses are covered & that your valuable time is compensated for as well.

:swan:

Wow guess some people are not allowed a profit.

Reading the CD to see what was paid in notary fees is not a very good way to determine what a service has actually been paid for notary services. Those fees might not be just one notary. And if you call and complain it’s a good way to never worry about it again you just won’t get used.

I’ve started countering low ball offers with much higher fees. I see less of them when I do that - and that’s perfectly okay.

It’s getting very very bad. What can we do to get higher rating for our work. I am a 100% no error Notary and am starving.

I got a low ball from MC and returned a counter offer and my standard rate for that city.
I got a 2nd offer $5 higher than the first offer.
I countered at $5 higher than my first counter.
I received an order confirmation at that counter offer.

I just think you have to stick to your guns. I have been getting what I request. But I also request at a rate I have a history of being approved at. I don’t make mistakes. I know I am preferred by a lot of people. I still ask for fees I know the current market will bear. I find the place where my counter offer isn’t pricing me out of work and I’m not losing money. Would it be great if I could get paid what I think clean good work is worth? Boy wouldn’t it. But I’d rather work. So I try to be very realistic so I get the work and don’t lose money. What other people do is their business. But I’m finally doing over 30 orders a month again so I guess I found a sweet spot. And I still get beaten on price all day long. But I stick to my guns as far as how low I will go. My first year - I took things WAY TOO low. I will not do that anymore. I often remind myself to not panic.

And I am signed up everywhere and with everyone. If I get busier after 4/28 I’ll know higher E & O does make a difference.