Hello everyone,
I’m looking for advice on how you manage multiple signings in a single day—especially when scanbacks are required for each one. I do have a mobile scanner, but between completing the signing and spending extra time with homeowners who want to chat, I often lose an hour before I can move on.
I’d really appreciate any tips or strategies you use to stay efficient while still providing great service.
It takes a little while to cut chit chat completely out. It will burn up time you don’t have. Once I learned to do that signings were getting done in 30-45 minutes.
if I can’t get home to scan I advise the service when they will get scans and when the documents will drop. I have Adobe Scan on my phone but don’t like to use it for large packages. Seller docs sure that’s easy and fast.
I am in a rural area. I can do up to 4 if the locations are fairly local. I mostly handle 2 or 3.
I don’t get a lot of pushback on scan times and drop times. Service in my area by FedEx and UPS have been cut back so it’s not causing any problem for me.
I am not going to pack office equipment around - just my choice.
Hi Malorie.boo- this is very tough response because some part of it is time management, distance of travel and preparation with confidence. Most of these take time to learn and perfect. Somethings may not work for everyone. But this is how I can complete a Buyers package in 30-45 minutes. I have been able to complete up to 5 signings a day. Depending on the locations or 5 signings for 1 client in 2 hours. Sorry for the long response in advance. Happy to provide clarity on any of these points. Let me try to run down a day for you without the crazyness of Boston traffic, answering phone calls and responding to job alerts from over 8 different portals all while doing this. LOL
@johnsonps306 You hit it right on the nose - “Cut the chit chat completely out” That is the only way to get in and out. My theory is the faster I complete a signing the faster I can get to the next one. PS** Must be nice to not get the pushback on the scans and drop times. I cant stand those auto message with “Have your arrived? “ Can you provide an ETA on scans? Some of the signing services are a pain in the ■■■■.
I work for the sone people all the time and my process just doesn’t vary and I find being very consistent avoids problems.
You get used to it after a while, as said above cut the cut chat to a minimum if you’re stacked. Most importantly dont burn yourself out.
If I’m on a tight schedule, I don’t chit chat. If I have flexibility with my time, I chit chat. Especially with the elderly, I love me a good elderly story told by them!
Cutting out the chit-chat is the easiest part for me. I’ve never been one to engage in small talk with strangers, any more than necessary. I guess you can say that I’m pretty much “all business” from the time I arrive until the time I leave. The automated messages from the signing service are a definite pain in the ■■■■. I ignore the ones that want me to “check in” when I arrive at the signing location. They’ll know I’ve been there when they get the completion notice an hour later. Pretty much the same for the ones that call to “remind me” that scanbacks are due. The most number of signings I’ll usually do in one day is 3. The signing locations here are very spread out, and traffic can be a pain. Add to that the fact that I rarely take signings that start after dark. I don’t do scanbacks from my car, so they don’t get done until I get back to my office, which usually means, for afternoon signings, that the package won’t get shipped until the next morning. I refuse to lug hardware around with me in my car.
Steves11 - You had me cracking up laughing on this response. I need to stop stressing so much and apply your motto. Life is too short for all this pressure these signing services want to hand out. I service MA and NH and I felt that I had no choice but to lug around the hardware to make it easier for me.
I may answer a couple of questions mid-signing, but I won’t enguage in full on conversations. Answer it consisly and friendly but don’t give more information than is necessary. To don’t want to be a car sales paper pusher but you don’t want to be the chatty-cathy neighbor either.
Your flow with how many jobs you do will be an ever-growing and leveling up scenario. Learn your area, set limits to how far you will go and make sure the distance/ job = the pay, ALWAYS. It’s a business, not a friendship.
I started with one or 2 at a time, now I can juggle up to 8 a day. If luck is good to me and I can do 2 close by without crazy delay I will. Look at your instructions, if a company gives you a specific time deadline, try to stick to it so they will use you again. If not, stick to an avg of scans within 2-3 hours, not more than 4 hours from signing time. After 6 years, I can work my area really well and though many companies say, don’t change time, occasionally I will depending on the scenario. Times can change on everyone else’s whims; title, lender, signers. Best practice is if you’ve gotten a signer to agree to move something up an hour, tell your contracting company in advance. Word it carefully, and there usually isn’t an issue. One rule to NEVER EVER break is, always make sure no matter how much work load you choose to take on, you get those scans and meet your shipping deadline. If you don’t you could put yourself out of future work or worse yet, give the contracting copmpany a reason to take part or all of your pay for breaching the contract and making them miss their deadlines.
The business in 2006. 3 signings at $250 each=$750 Title called notaries direct. Advertising? Yellow pages and 123notary.com
The business in 2026. 3 signings at $75 each=$225. Title calls
Signing service first, who auctions off the assignment to a low bidder.
