Notaries Will Travel

Signing Service 411
20

Notary Public “Theft of Services” complaint guidelines
If it says, “California only” please look up your State agencies.
Even if you are out-of-state but hiring parties are in California, I would suggest you also send to California agencies listed below.

  1. Call
  2. Email
  3. Send “Payment Demand letter” “
    Register letter with return receipt “find at Post Office
    First create a track record of trying to collect funds due, to resolve nonpayment
    issue.
  4. Send email, letters, and CC everyone concerned
    Lender (find on loan documents) compliance officer
    Title (find on loan documents)
    Escrow (find on loan documents)
    Bank (if applicable)
    Loan Originator (if applicable)
    Mortgage Broker (if applicable)
    Real Estate Agent (if applicable)
    Real Estate Broker (if applicable)
    FILE COMPLAINTS with the following if applicable and CC “hiring party” of complaints filed & everyone associated with the transaction:
    Better Business Bureaus (BBB)
    (BBB is not an enforcement agency)
    http://ask.bbb.org/complaints
    California
    Department of Business Oversight:
    Complaint form: http://www.dbo.ca.gov/Consumers/consumer_services.asp
    Good read: http://www.dbo.ca.gov/Licensees/Escrow_Law/consumer_information.asp
    CFPB (Consumer Financial Protection Bureau)
    http://www.consumerfinance.gov/complaint/
    You’ll be able to review the company’s response and will have 60 days to give us feedback about the response.
    If we find that another agency would be better able to assist, we will forward your complaint and let you know.
    Department of Insurance (All 50 States) Oversee most Title & Escrow companies
    https://eapps.naic.org/cis/fileComplaintMap.do
    Department of Justice (DOJ) California only
    https://oag.ca.gov/contact/consumercomplaintagainstbusinessorcompany
    District Attorney only
    FBI (Cyber Crime), most likely you have been sent an email confirmation
    https://www.ic3.gov/complaint/default.aspx
    FORM: https://www.ic3.gov/default.aspx
    FEDERAL HOUSING FINANCE AGENCY OFFICE OF THE INSPECTOR GENERAL
    https://www.fhfa.gov/Homeownersbuyer/MortgageAssistance/Pages/ComplaintsConcernsQuestions.aspx
    Good links to Fannie Mae & Freddie Mac
    Report Fraud form: https://www.fhfaoig.gov/ReportFraud
    Federal Trade Commission (FTC)
    https://www.ftccomplaintassistant.gov/GettingStarted?NextQID=251&Url=%23%26panel17#
    crnt
    Governor Jerry Brown California
    (Your Gov. here)
    Contact Info: https://govnews.gov.ca.gov/gov39mail/mail.php
    (Choose “Small Business Issues/Concerns” or “other”)
    HUD
    https://portal.hud.gov/hudportal/HUD?src=/complaints_home
    Bureau of Real Estate (if buyer or seller package)
    http://www.dre.ca.gov/Consumers/FileComplaint.html
    Board of Realtors (if buyer or seller package)
    http://www.wikihow.com/FileaComplaintAgainstaRealtor
    Congressman (Your State State of loan origination State of Escrow State
    of Title Company location)
    http://www.house.gov/representatives/find/
    Senator (Your State) State of loan origination; State of Escrow; State
    of Title Company location) upper right-hand corner for zip code search.
    https://www.senate.gov/
    State Bar of California: Attorney (California Attorney nonpayment only):
    http://ask.bbb.org/complaints
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