Question for experienced loan signing agents

Since the main role of the loan signing agents is administrative, printing, scanning, shipping, and verifying the identity of the signer. Why do closing companies and services require experience in loan signing in all different types of loan signing? Even though we just receive the documents and instructions to administer?

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That is a very good question since we are not even allowed to explain the docs in detail.

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It’s all about consumer confidence. At the end of the day they look at you as an extension of them and although independent it’s about perception

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Experience can bring a calming to the table. If the notary is confident and knowledge then it helps the lender look good and brings peace of mind to the signers. For example; Yesterday I had a signer ask where the amount was that she was receiving after we finished the signing. I just pulled out the CD again and pointed to the number’s.

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The duties of a signing agent go far beyond what is stated here. Although you can’t explain the “why” of the documents, it’s vital that you are able to address the “who” “what” “where” and “when” of the docs…with some intelligent coherency. Hence the training programs…and selecting the right one is crucial.

All due respect, but if you are asking this question, then IMO you have no idea of our role in the process and have not completed the proper training to do this job in an efficient and professional manner. I suggest you start your research on this, and I would refer you to Notary2Pro for one of the best NSA training programs available.

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Did you mean Notary2Pro?

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Good grief - yes! So Sorrry! Notary2Pro. Correction made

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@LindaH-FL Concur :100: percent! The work of facilitating the process of a loan signing isn’t for the faint of heart . . . :owl:

:swan:

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I am NNA certified and also licensed as title producer. Training is very helpful and as @vizionzmobilenotary said when you answer questions to the signer professionally they feel comfortable. my point is if every closing company require certain number or years of loan signing will be no chance for new agents which is every one of us at certain point when we started.

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Is that what you took away from your NNA training? If so, I rest my case about needing more training.

And as with any work you do, whether as an IC or working for someone, many employers looking to hire ask for “experience only”. So IMO they’re only trying to avoid newbie errors. They want someone who knows what they’re doing.

Maybe I"m jaded - I brought 25 years closing experience to this business when I started…I didn’t run into these walls. Of course, back then Snapdocs and the like were unheard of, and the hoops you guys jump through didn’t exist. I was fortunate to start when I did and to leave it before the ridiculous schmet hit the fan.

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@LindaH-FL Sage advice/insights. Concur :100: percent. :owl: No, not jaded => just experienced regarding the pitfalls of being a independent contractor/business owner within this business sector. You’ve provided professional, accurate, & timely information.

NOTE: The OP may find these threads particularly insightful/helpful:

:swan:

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I did my first loan signing 24 years ago. The signers were sent documents and I showed up to notarize them. Through the years notaries have been asked to assume more and more responsibility yet the compensation has remained about the same. Who would ever dream of creating a mobile back office to attract more assignments (for example). There’s little reason this whole process can’t be done digitally and maybe it will.

Whew, I thought you were gonna say that you did a signing 24 years ago for Prestige Notaries and still haven’t been paid.

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You know Bobby it was a signing service in 2000 who burned me on a dozen signings that motivated me to search the dial up internet to find out if anyone else had done business with that shister. I found out that there were lots of notaries that did signings all over the nation and my particular guy was well known for hiring notaries and never paying them.

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May the fleas of a thousand camels nest in the hair of his armpits!

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I was actually going to ask about getting started. It seems most companies want someone with experience, which is understandable but we all need a place to get that experience. I’ve been working as a Closing Specialist, but it seems really tricky to get work as a Signing Agent.

That sounds extremely painful…? You crack me up!!! :rofl: :joy: :joy_cat: :laughing:

And may they all be very Hungry!

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You can do this but you are told not to as a notary. CD date might not be correct after the docs are signed and or recorded. That being said…I do point it out.

I found out by reading that in the upper left hand corner of the CD that the disbursement date is there. But I still tell them to call their LO for that information