i just love Notart Assist!! making my life easier. Being able to see all my closings in one place, has been a great help with my NSA business.
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I did a signing for them on August 17 2024., I did everything they told me to do to get paid & calling them as well. I did see my invoice on their website, but to date no payment. Seems like they intentionally handpicked me from Snap Docs to not pay me. Its rather strange coming from them since they’re such a big company,
I just did one for cloud Llc. It was a $40 fee, luckily it was where I live so not so bad but they regularly offer extremely low fee’s like $20 to travel 15mi.
Did you vet & Research that business entity prior top accepting their Signing Order [SO] or providing professional signing services for them?
Asking because that business entity has accumulated quite a NEGATIVE reputation regarding NON-PAYMENT.
The following direct Notary Cafe url link provides a listing of all the threads wherein Notary Cafe members haven’t been compensated for their professional services successfully provided for that business:
https://forum.notarycafe.com/search?q=cloud+llc
We did our last refinance several years ago. I locked into a 15-year 1.9 interest rate. The Notary fee of $250 was on my settlement statement, which I approved. We anxiously awaited the Notary to bring the documents out to us, and he did not disappoint. Clean-cut guy in his 30s, well trained by LSA, and he did a great job. But I wasn’t gonna let him go without a few questions. He was a homeowner up here in North County, wife and three kids, and he had quit his full-time job in finance to start a new career as a loan signer. He was very bullish on the opportunity and was happy that he was receiving $75 for the signing. I often wonder what happened to the guy once the signing opportunities dried up.
Maybe they didn’t vet that entity. You only have a few seconds to a minute, before the order is possibly filled.
It’s best to research these businesses when you have some free time, so you’ll know how they usually operate/pay, when a signing opportunity comes up.
@NotaryLadyBre Yes, I know the warp-speed response requirements QUITE well as I’ve been providing these services for nearly two decades . . . My concern was that he is facing NON-PAYMENT for his expenses & services.
You may have overlooked the second component of my query that begins with the term: “providing” (reference excerpt noted above).
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I’ve recommended previously via the Notary Cafe forum on multiple occasions that if a potential client is new to you & if the Fee & Payment Terms are amenable to your business model => accept the Signing Order [SO] & then vet them (prior to providing your professional services).
Accessing the database to locate info about potential clients has saved many of us an inordinate amount of time ‘chasing’ payments for Services professionally provided to potential non-payers . . .
===>>> PLUS, there’s one additional technique that you may find to be QUITE EFFECTIVE . . . Code the Contact List in your phone . . .
- Why take the time to do that?
Because you will IMMEDIATELY KNOW beyond the shadow of a doubt when a call comes in . . . who to accept & who to reject.
One technique for Coding your Contact List would be to place a leading 2-character prefix that identifies the Group that phone number has placed themselves within from demonstrated behavior:
- NP = Non-Payer
- SP = Slow Payer
- LB = Low Ball Fees
- LD = Late Docs
- NN = Non-negotiator
Etc., etc., etc.
There are several other techniques (Search Google) for Coding your Contact List to assist you in filtering your Inbound calls.
The reverse mortgage packages that I see are 300 pages but already include the signers copy be sure you check before printing two copies.
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Thanks for sharing that information.
as far as printing 2 sets of docs of any type, consulted with a ‘real estate’ law firm that does condo law in Illinois and they told me that a digital copy for the client is acceptable, the client can print it if he wishes or store electronically as long as they receive a copy.
I would recommend someone get specific permission before emailing documents to signers. I have several clients that object to that, stating electronic copies must only be provided by their documents.
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These same fees are being offered today. Low ballers!!
I laugh and just say (NO)!!
@Jerrykryska1 This would be accurate IF (& only if) the “real estate” law firm is your hiring entity for that particular Signing Order [SO].
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The documents created & draft edited simultaneously by the Lender & the Title/Escrow Company [T/EC] are OWNED by that Lender & T/EC. Ergo, if the Borrowers [BOs] request a digital copy, the BOs are to reach out to the Lender & T/EC to request that specific format.
===>>> If the BOs ask you to provide a digital copy, the onus is upon you as a business owner to honor the ownership rights of those documents by reaching out to your hiring entity & requesting permission in writing (for your own protection).
Generally, the PDF format that is provided to the BOs is non-editable. This would be to further protect the Lender & T/EC.
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You’ll note on various SOs there is a caveat to the professional signing agent [PSA] identifying that “No Changes are to be Made on any of the Documents” (other than within the Notarial Certificate).
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I have tried negotiating a fee when it is a loan Heloc or refinancing for a new home loan.Some companies will not negotiate the fee. I refuse to take these at such a low price.
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Agree I like having that 2nd copy. Hiring companies love clean packages. And it’s a lot easier when you can re-do an error. And mistakes on the 4506 and W-9 cannot be fixed and initialed. So not having that 2nd copy can really hurt.
Ok, I get the error’ part it may be necessary, but in Illinois there is no such law as to require 2 hard copies, I offer the option of how they would like to receive their copy. Also if they opt for digital copy and an error occurs most people have printers on there home these days so they can reprint a page if there is an error because you are delivering a blank set of documents.
FYI: Title & Escrow Companies [T/ECs] as well as Lenders generally require that the documents be printed on a professional laser dual-tray printer so as to avoid any difficulties during the recording process (i.e., water-soluble ink on Ink-Jet printers, etc.).
In my direct experience, the sole instance that the Borrowers [BOs] had access to a professional laser printer was because they scheduled our meeting in their office.
I’m ALWAYS thankful I’m armed with a “spare” duplicate (from the [BOs] stack of docs).
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I follow instructions. They always say print two copies and leave one for the signers.
2 Likes
@sabrinaseawood67 Thought you’d find this information helpful! 
I’ve recommended previously via the Notary Cafe forum on multiple occasions that if a potential client is new to you & if the Fee & Payment Terms are amenable to your business model => accept the Signing Order [SO] & then vet them (prior to providing your professional services).
Accessing the database to locate info about potential clients has saved many of us an inordinate amount of time ‘chasing’ payments for Services professionally provided to potential non-payers . . .
===>>> PLUS, there’s one additional technique that you may find to be QUITE EFFECTIVE . . . Code the Contact List in your phone . . .
- Why take the time to do that?
Because you will IMMEDIATELY KNOW beyond the shadow of a doubt when a call comes in . . . who to accept & who to reject.
One technique for Coding your Contact List would be to place a leading 2-character prefix that identifies the Group that phone number has placed themselves within from demonstrated behavior:
- NP = Non-Payer
- SP = Slow Payer
- LB = Low Ball Fees
- LD = Late Docs
- NN = Non-negotiator
Etc., etc., etc.
There are several other techniques (Search Google) for Coding your Contact List to assist you in filtering your Inbound calls.