So Townsgate Closing services!
1.They don’t pay the best
2. It’s kind of a hassle to get paid and I think that’s by design
3. If they miss a payment it’s like pulling teeth to get paid
4. I have decided I will not take any more closings from them
I have had to track down payments on at least two occasions with email campaigns and sending communications up the chain of command for $90 (which is a high paying job for them)
You have to submit an invoice via their portal only after 3 days and if you miss it, they certainly won’t tell you. If it goes un-invoiced after 120 days (which is what happened to me) you can kiss that payment goodby unless you get on a serious email campaign warfare to get paid. Then they try to underpay the invoice hoping you will not notice. Not worth it with so many other signing services out there. Nobody has time for that. I think they count on notaries not paying attention and grab a bunch free notary services that way. I’m so annoyed at all the hoops I had to jump through to get paid! Yeah, done with them!
@Lori 
Thank You for sharing your direct experience with this business entity.
The details about the ‘hoops’ & requirements are quite helpful.
Absolutely LOVE the Title of your thread as it identifies the Topic & a includes a Summation! 
Awesome!
You’re so right about that being a Low-Ball Fee (only $90) as Townsgate typically has LARGE Refinance packages with Full Scan Backs.
WHOA !
@Lori Sounds like a sagacious business decision, considering all the details you’ve delineated above.
- So far, their Fees have been TOO LOW (even after counteroffering) to Accept a Signing Order from them . . . So,
appreciate your insights via your direct experience.
===>>> For Notary Cafe members who haven’t created a Schedule of Fees, Review this Notary Cafe thread for a helpful Guideline.
Your thread will be helpful to nearly all Notary Cafe members.
Yes, indeed. This company also has a reputation of throwing a notary under the bus. And a genuine lack of professional respect for notaries. I had a friend who worked for them, they were late delivering the documents. So my friend shows up at the clients house and the client was mad at thier service and several documents were incorrect. So then Townsgate tried to spin the situation and try to make my friend the scapegoat. The client was kind enough to provide a statement that he was mad at the company and not the notary. Well my friend never worked them any more. Many title companies and lenders only care about their own interests. You are expendable for the most part. Many of these companies have no loyalty and basically thinks that notaries are a bunch of clowns. Don’t let anyone put you down and have them respect you as the professional which you are. Goodnight.
Christine , I love your vast and expansive vocabulary.
$90 is not the highest paid job from Townsgate. I get what I ask for.
They handle billing the same way Mortgage Connect does. You use their template and you wait three business days to submit your invoice. I take an assignment prepare the invoice put the date I should invoice on my calendar and get paid in a week.
Have never been not paid. Fees are negotiated to make me accept the job. I don’t take low fees and then complain about accepting a low fee which is a me thing not a them thing.
The invoicing process isn’t easy but it’s not designed for us it’s designed for them. And they aren’t trying to not pay you.