@LynnHann I’m unable to discern who your query is directed toward . . . I’d review the threads to determine who was successful & then emulate their process to achieve payment.
Also, here is a specific screenshot that you may find helpful from the following post:
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There is a plethora of information regarding invoice submissions & how some Notary Cafe members did achieve payment of the same already existent within the Notary Cafe database. Specifically, here is a post I created that encapsulates all (or nearly so) the threads on AOE/NEMA/Missy Johnson, etc. It will serve you well to read all of them to enable you to glean the germane data to achieve the best results in your quest:
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Professionally/Personally, I have no proverbial dog in this fight. I’m providing insights, guidance, reference previous posts, etc. to assist other Notary Cafe members who are seeking assistance with nonpayment status of their invoices.